Security Officer Lobby Access Specialist

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Lobby Access Specialist in Lake Mary, FL, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join Allied Universal as a Front Desk professional in a fast-paced tech, media, and telecom location, where you will welcome visitors, manage access and badge activity, and support daily security-related operations through strong communication and customer service. In this visible role, you will help to deter incidents while representing a caring, agile, and reliable team that puts people first and acts with integrity.

Position Type: Full Time

Pay Rate: $16.53 / Hour

Job Schedule:

What You'll Do:

Provide customer service at the front desk by carrying out site-specific procedures, visitor management processes, and/or emergency response activities appropriate to the location.
• Monitor lobby and reception activity, verify identification and access permissions, and help to deter unauthorized entry in a calm and professional manner.
• Respond to incidents, questions, and critical situations with strong problem-solving skills, while documenting security-related concerns and communicating with site contacts as needed.
• Answer phones, greet employees, guests, and vendors, and support badge distribution, sign-in procedures, and other front desk administrative duties tied to security-related operations.
• Observe activity at entry points and common reception areas, report unusual behavior or conditions, and follow Allied Universal protocols for escalation and/or assistance.

Minimum Requirements:

• Customer service experience is preferred.
• Access control and badge experience is preferred.
• A guard card or license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.