Customer Solution Specialist

Now hiring Customer Solution Specialist

Manor, TX

Pay Rate: $30.00 - $34.00 per hour

Shift: Monday-Friday | 8:00 AM-5:00 PM

Bring Your People Skills. We'll Bring the Opportunity.

Looking for a role where you can connect, help, and grow? A Customer Solution Specialist position gives you the chance to shine in customer support.

Perks You'll Love:

• Competitive weekly pay - because great service deserves it
• Good benefits - medical, dental, vision and life insurance
• 401(k) option - plan for the future
• Referral bonuses - get rewarded for bringing friends

You'll Thrive Here If You...

• Have a Business or Engineering degree or 2-5 years steady/continuous work experience in a related field
• Bring accurate typing skills and solid computer knowledge
• Learn new systems quickly-you're tech-friendly by nature
• Love making someone's day with great service
• Stay cool and professional when challenges pop up
• Can juggle multiple conversations with ease
• Keep detailed, accurate notes in every interaction
• Collaborate with your team to hit shared goals
• Value patience, empathy, and clear communication
• Show up ready to contribute, every shift

What You'll Do...

• Respond to all product inquiries, including:
  
  
  
  • Requests for quotations
  • Sample requests
  • Technical support inquiries
  • Backlog issues
  
  
  
  
• Serve as the primary point of contact for customer inquiries and interactions.
• Follow departmental procedures to create profitable quotes and sample request responses.
• Proactively follow up on significant business opportunities.
• Prepare and provide weekly status updates on business opportunities.
• Work closely with the sales team to ensure excellent customer satisfaction and strong vendor/customer relationships.
• Focus on closing new orders and achieving monthly and quarterly booking goals assigned by upper management.
• Attend production meetings and communicate customer commitments.
• Drive orders through the factory to ensure On-Time Delivery (OTD).

"Enjoyed working here. Professional and great people to work with. Pay is decent, and employment opportunities are a great fit. Most enjoyable is the flexibility." - Staffmark, Customer Service Representative

Pick up the headset and your new paycheck. Apply now

Join a Team That Works for You

At Staffmark, we're more than just a staffing company-we're your career partner. As part of RGF Staffing and Recruit Group, anHR powerhouse behind big names like Indeed and Glassdoor, we've got the muscle and the know-how to get you where you want to go.

With more than half a century of experience and a track record of putting hundreds of thousands of people to work every year, we've got your back. Whether you're looking to level up, switch gears, or just get to work fast, we make it happen.

Join us and experience the advantage of working with a trusted name in recruiting-because your success is our success.

At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.

Staffmark is an equal opportunity employer. Allapplicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.