Manager, Infrastructure Maintenance Instruction

SALARY

$115,069.13

POSITION SUMMARY

Manages the activities of the Infrastructure Maintenance Training program, focusing on the research, development, implementation and evaluation of technical training for Infrastructure personnel. Directs the creation of curriculum and instructional content to ensure a culture of system safety and technical proficiency within Infrastructure. Oversee the development of strategic training objectives and classroom-based instruction to protect employees from work related injuries and ensure compliance with all regulatory agencies.

PRIMARY RESPONSIBILITIES

* Oversees the facilitation and delivering of infrastructure-specific training programs, prioritizing classroom instruction and adult learning methodologies.

* Confers with Infrastructure management to determine specific training initiatives, analyze technical needs, and set instructional objectives.

* Manages the research, design, and development of instructional content, manuals, and educational materials for Infrastructure disciplines (Facility Maintenance, Utilities, Track, Power, and Structure).

* Ensures training programs utilize modern learning technologies and interactive aids such as mock-ups, audiovisuals, and computer-based training.

* Manages the development and implementation of Apprenticeship Training Programs for infrastructure-related bargained Craft Unions.

* Develops and implements long-term strategic training plans that align with the Authority's Infrastructure Maintenance goals and identifies future training opportunities.

* Works closely with the Safety Department, Training & Workforce Development (TWD) and outside vendors to keep training content relevant to ongoing changes in infrastructure equipment and policies.

* Acts as a bridge between Infrastructure Management and TWD.

* Acts as a liaison to the Safety Department to ensure all training is aligned with the Authority's Safety Management System.

* Meets with vendors and outside entities to discuss and develop training programs and coordinates training schedules.

* Ensures all infrastructure training is in compliance with OSHA regulations (specifically 29 CFR 1926 Construction Safety), state, and federal laws.

* Investigates safety-related incidents and trends within Infrastructure Maintenance to identify root causes, incidents and develops remedial training programs to prevent recurrence.

* Represents the Authority at seminars and conferences to stay abreast of industry best practices in infrastructure maintenance instruction.

* Hires, trains, develops, monitors, and evaluates staff. Reviews and recommends personnel actions for approval.

* Performs related duties as assigned.

MANAGEMENT RESPONSIBILITIES

Reporting to this position are the following jobs:

Job Title

* Coordinator, Power & Way

CHALLENGES

* Designing and developing high-quality, technical training programs for a variety of audiences across diverse infrastructure disciplines

* Keeping abreast of frequently changing building codes, environmental regulations, and OSHA construction standards

* Establishing and maintaining qualification and certification standards for infrastructure maintenance personnel

* Establishing efficiencies of training expenditures in a government not-for-profit.

EDUCATION/EXPERIENCE REQUIREMENTS

* Bachelor's Degree in Civil, Structural, or Electrical Engineering, Safety Management, or a related field.

* Five (5) years of experience in the management of training and instructional programs, or an equivalent combination of education and experience.

* OSHA Authorized Construction Trainer (OSHA 500/502) preferred.

* Maintains personal certifications to train on specialized safety topics, including Leadership Training, Roadmaster Training, MUTCD Training, Scaffold Training, Class 7 Forklift Training, Respiratory Protection and specific union training.

* Must possess a valid State of Illinois Driver's License

PHYSICAL REQUIREMENTS

* Requires remaining in a stationary position for extended periods for office-based curriculum development.

* Must obtain rail-safety qualification and able to walk the right-of-way (structure, ballast, and subway) for extended distances to conduct field-based training reviews.

* Subject to prevailing weather conditions and working at heights, near electrified third rails, or in subway tunnels.

* Service Area Requirement: Exempt (Non-Union) employees must live within the boundaries of the CTA Statutory Service Area either at the time of employment or within 6 months of beginning employment at CTA.

KNOWLEDGE, SKILLS, AND ABILITIES

* Detailed knowledge of current training methods, techniques, and instructional design models.

* Working knowledge of the structure, mission, and trade functions of Infrastructure Maintenance (Facility Maintenance, Utilities, Track, Power, & Structure).

* Detailed knowledge of OSHA 1926 Construction Safety and Health regulations.

* Advanced technical writing skills for the preparation of manuals and concise reports.

* Strong presentation skills, with a focus on classroom instruction and the ability to motivate a group.

* Strong project management skills to manage multiple initiatives and meet deadlines.

* Advanced technical writing, communication and evaluation skills.

* Ability to maintain effective working relationships with various levels of personnel.

* Ability to adapt well to change.

WORKING CONDITIONS

* General office environment and classroom settings.

* Regular exposure to field and shop environments, including electrified conductors and moving trains

EQUIPMENT, TOOLS, AND MATERIALS UTILIZED

* Standard office equipment and personal computer.

* Presentation equipment (overhead projectors, Video Cameras, editing equipment, interactive software).

* Specialized testing equipment such as Fluke Meters, AC/DC Voltmeters, respiratory equipment devices and infrastructure-specific hand tools.

* Personal Protective Equipment (PPE)