Intern - Year Round (Projects & Process Improvement)

Overview

The Global Physical Security Division is responsible for fraud management, and the protection of all NFCU personnel, members, and assets. Key responsibilities assigned to our department are:
* campus access,
* campus and branch monitoring,
* installation, use, and maintenance of security equipment,
* and investigations into abusive member, robberies, financial crimes, and other safety related incidents.

This intern will optimize the performance of business operations by analyzing current performance and forecasting future performance. Developing skills and applying various analytical techniques to solve operational issues and support strategic initiatives.

*** A requirement of this position is you must be currently enrolled in college level courses or a degree-seeking program throughout the duration of the internship. Please upload your transcripts by adding them to the "Intern Proof of Enrollment" section of the application.

Responsibilities

* Evaluate operational efficiency and effectiveness
* Perform qualitative and quantitative data analysis using analytical techniques, tools, models, simulation, etc.
* Solve business problems by defining the problem, interviewing stakeholders, identifying and evaluating alternatives, and presenting findings
* Participate in complex interdepartmental initiatives of significant business risk & impact
* Obtain quantitative and qualitative data of business processes to analyze, determine and promote data driven decisions
* Implement new/enhanced products, services and/or operational changes
* Prepare/collaborate on presentations, reports, white papers, etc.
* Interpret results of analysis; present recommendations, alternatives and implications
* Serve on teams and task groups for projects/initiatives within the business unit &/or across the organization
* Analyze processes and workflows to understand value chain, input/output, to improve and/or automate business performance
* Perform other related duties as assigned

Qualifications

Required Qualifications

* Seeking a college degree in Business Administration/Analytics with familiarity in Process Improvements
* Exposure to problem resolution including determining root cause, scope and scale of issues
* Experience in solving routine or standard administrative, operational and/or system problems and issues
* Basic analytical thinking skills to include summarizing information and clearly identifying key elements, patterns, results or relationships
* Exposure to the application of statistical methods, mathematical techniques, forecasting, cost-benefit analysis and related analytical tools
* Exposure to managing multiple priorities independently and/or in a team environment to achieve goals
* Familiarity with data querying, reporting, forecasting, analysis and operations research, including statistical methods and modeling
* Basic research, analytical, and problem solving skills
* Effective organizational, planning and time management skills
* Basic skill interpreting and synthesizing large amounts of information
* Effective skill following, interpreting and applying relevant data/instructions to guidelines, procedures, practices and regulations
* Effective verbal and written communication skills
* Effective word processing and spreadsheet software skills
* Effective skill maintaining accuracy with attention to detail and meeting deadlines

Hours: Monday - Friday, 8:00AM - 4:30PM (minimum of 20-25 hours a week, based on school schedule)

Location: 9999 Willow Creek Road, San Diego, CA 92131

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