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Mobility Coordinator

Lutheran Social Services
vision insurance, paid time off, paid holidays, 403(b), mileage reimbursement
United States, Wisconsin, Green Bay
May 15, 2026
Lutheran Social Services (LSS) is a private, non-profit, human service agency providing a variety of services throughout Wisconsin and Upper Michigan. Over the years, LSS has grown to become one of the largest human service agencies in the two state area serving more than 125,000 clients annually. We are looking for passionate, mission-driven individuals like you to help provide services including outpatient behavioral health management, international, domestic and special needs adoptions, older adult services, support services for children, youth and families, community corrections programs and support services for adults with disabilities and/or mental health concerns.

Motivated by the compassion of Christ, we help people improve the quality of their lives. Does this describe your personal mission statement? Are you motivated to serve by sharing your talents? If you would like to help us achieve our mission, please apply for the following opportunity.

Description

Mobility Coordinator

Lutheran Social Services of Wisconsin & Upper Michigan (LSS)
FullTime - Remote | Monday-Friday, 8:00 AM-4:00 PM with occasional evening hours for presentations/meetings with community partners

Make The Ride Happen assists older adults and individuals with disabilities so they can remain active and involved in their community. Make The Ride Happen coordinates with other local transportation services to find rides for residents that meet their needs.

The Mobility Coordinator provides education and support to help individuals understand, access, and coordinate transportation options within the community. Works to improve mobility for individuals by removing barriers and advocating for system change.


Essential Duties & Responsibilities

  • Works with community partners and Mobility Manager to address transportation barriers and create new transportation options
  • Responds to requests from individuals and agencies regarding transportation
  • Advocates on behalf of individuals as necessary
  • Interacts with transportation providers to understand existing transportation resources including geographic boundaries, eligibility, fares, service hours, days available and other pertinent information
  • Makes appropriate referrals to social service agencies, information and assistance providers and community resources
  • Educates and promotes existing community resources
  • Maintains database with individual demographic data and program information
  • Attends local advocacy meetings with providers, consumers and County Human Services Agencies
  • Maintains caller records, statistical reports and other projects related to transportation coordination as directed by the Program Supervisor
  • Uses alternative technologies/techniques, as well as interpreters, to communicate with people with varying abilities (TDD, Braille, etc.)
  • Documents areas of unmet transportation needs and advocates when possible for added services
  • Expects, supports, promotes and manages change
  • Provides input using a problem-solving approach to issues



PERKS:



  • Public Service Loan Forgiveness (PSLF)

    • By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program.
    • Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan.


  • Medical/Dental/Vision Insurance
  • Flex Spending for Dependent & Health Care
  • Mileage reimbursement
  • Paid Time Off
  • 10 Paid Holidays
  • Ability to Contribute to 403B
  • LSS makes annual raises a priority for employees
  • Employee Assistance Program
  • Service Awards and Recognition


Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Upon offer, candidates must successfully complete the necessary background, caregiver, medical and any other checks required, according to program requirements. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE:



  • Work experience with older adults and individuals with disabilities is preferred
  • Knowledge and/or work experience with transportation resources is strongly preferred.


LICENSES & REQUIREMENTS:







          • Valid driver's license and reliable transportation.
          • Satisfactory motor vehicle record (MVR) meeting LSS Driver Safety standards.



          CONDITIONS OF EMPLOYMENT:



          • Must reside in Wisconsin or Upper Michigan.
          • Must be legally authorized to work in the United States; LSS is unable to provide visa sponsorship.



          LSS is an Equal Opportunity Employer (EOE).

          Qualifications
          Education
          High School Diploma/ GED (required)
          Licenses & Certifications
          Driver's License (required)
          Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

          This employer is required to notify all applicants of their rights pursuant to federal employment laws.
          For further information, please review the Know Your Rights notice from the Department of Labor.
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