FSQA Manager - Conway, AR
 S&D Coffee | |
 United States, Arkansas, Conway | |
| 480 Exchange Avenue (Show on map) | |
 May 12, 2026 | |
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The Quality Manager is responsible for managing the Food Safety and Quality Assurance department. The role has a site-wide impact as the owner of Food Safety Management Systems (FSMS). The ideal person has excellent communication and coaching skills and the ability to work cross-functionally with all departments.The role will mainly be on 1st shift but will require leadership across all 3 shifts.
Job Duties: * Review all food safety procedures and instructions, to ensure they remain current. * Review requests to change FSMS-related procedures and work instructions and direct the Food Safety Team through such reviews. * Manage the Food Safety Team and ensure that processes needed for the FSMS are established, implemented, and maintained. * Ensure the promotion of awareness of customer requirements pertaining to food safety throughout the organization. * Develop the Company's prerequisite programs and ensure that PRPs are implemented, monitored, and communicated to the appropriate parties, and periodically review PRPs. * Conduct hazard analyses. * Evaluate suppliers'/vendors' food safety systems; monitor and report on supplier food safety performance on an ongoing basis. * Review revisions to manufacturing practices, to ensure potential food safety hazards have been adequately addressed. * Oversee the internal food safety audit program -- select internal audit personnel, review results of food safety audits, ensure that corrective actions are understood, and supervise corrective actions. * Reporting on corrections and corrective actions taken at Management Review meetings. * Collect, analyze, and publish measurement data, to determine the root cause of process and product food safety problems and recommend action to resolve those problems. * Initiate and supervise product defects, to ensure adequate implementation and effectiveness. * Supervise hazard analyses, report results of analyses to top management, and periodically review food safety-related processes to ensure hazards are accounted for and controlled * Develop team to solve day-to-day operational issues & reach performance goals. * Communicate cross-functionally to assist the team to solve operational issues. * Manage all aspects of product quality and food safety for the facility. This is inclusive of product specs, a quality manual, weight control, traceability, in-process and finished product testing and food safety and allergen. Conduct FSQA self-inspections and participate in annual SQF and Customer audit programs. Ensure SQF, Organic, Non-GMO and Customer driven Audit Standard requirements are met. Develop, coordinate and manage plant quality programs as assigned. * Ensure all facility quality training, to include GMP, food safety, Non-GMO and allergen plans, regulatory requirements, and quality measurement systems are met. * Ensure that full compliance is maintained in all regulatory matters, and serve as the contact point for regulatory affairs at the site level. | |