Sr Product Manager. Technical

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees!

Job Responsibilities:

• Own the end-to-end product lifecycle for a complex offers and product catalog platform, including capability creation, feature development, and backlog management, ensuring alignment with business goals and customer needs
• Define, own, and continuously refine the multi-quarter product roadmap, balancing near-term delivery commitments with long-term strategic platform evolution
• Identify, track, and manage cross-platform dependencies across adjacent enterprise systems, ensuring upstream and downstream impacts are surfaced early and resolved proactively
• Partner closely with Product Owners to drive feature creation and user story development, ensuring DevOps teams have clear, actionable requirements at all times
• Collaborate with cross-functional teams including engineering, architecture, legal, finance, sales, and go-to-market to drive technical delivery and product releases
• Identify and resolve execution, operational, and organizational issues that impede product success, driving improvement plans within sphere of influence
• Support and enable core Agile practices: efficient just-in-time flow, lean practices, elimination of waste, and DevOps CI/CD
• Conduct market and customer research to find opportunities and infoadviseduct strategy and roadmap development
• Analyze quantitative and qualitative data to prioritize features, assess risks, and support decision-making processes
• Manage product backlog and coordinate Agile ceremonies to maintain efficient development flow and address technical debt
• Communicate product vision and progress clearly to partners at all levels, including senior leadership
• Also responsible for other duties/projects as assigned by business management as needed.

Education and Work Experience:

• Bachelor's Degree plus 7 years of related work experience OR Advanced degree with 5 years of related experience (Required). Acceptable areas of study include Computer Science, Engineering, IT or equivalent experience (Required)
• 6+ years' experience in a hands-on technical role including solution engineering, technical architecture, or platform product management in a large-scale enterprise environment (Required)
• 7+ years of relevant Product Management experience in an Agile software product development environment (Required)
• Demonstrated experience owning end-to-end product lifecycle for offers, product catalog, promotions, pricing, or eCommerce platforms in a B2B or B2C enterprise context (Required)
• Experience managing cross-platform dependencies across enterprise systems such as billing, order management, CRM, and customer-facing digital channels (Required)
• Experience in telecom, media, or digital services platform environments strongly preferred (Preferred)
• Experience with AI/ML product initiatives or enterprise data platforms a plus (Preferred)

Knowledge, Skills and Abilities:

• Agile Methodologies: Proven success directing matrixed resources and delivering software using Agile Scrum methodologies and other commonly used tools across multiple teams (Required)
• Technical Writing: Strong requirements elicitation and proven writing skills including the ability to write concisely and clearly for different audiences (Required)
• Agile Project Management: Experience with Agile backlog and project management tools such as JIRA and Confluence (Required)
• Collaboration: Experience with successive elaboration and ability to develop Initiatives, Features, and User Stories that DevOps teams can ingest (Required)
• Product Management: Experience delivering large and complex business/technology initiatives as Product Manager or lead technology role (Required)
• Communication: Proven track record to effecticonnect with with leadership while employing a high degree of collaboration and influence; excellent written and verbal skills with ability to present sophisticated technical information clearly to diverse audiences including executives and non-technical leaders (Required)
• Technology: Deep understanding of platform technologies and components such as security, performance, optimization, and API integration. Advanced knowledge of the full technology stack for assigned products, including experience with offer management, product catalog, pricing engines, or enterprise CRM platforms (Required)
• Business Analysis: Strong analytical skills with demonstrated ability to identify, analyze, and synthesize product use data to drive decisions (Required)
• Integration: Knowledge and experience with integration patterns, APIs, event-driven systems, and protocols such as REST, EDI, SOAP, etc. (Required)
• DevOps: Extensive knowledge of DevOps (CI/CT/CD) and application of CI/CT/CD in Agile environments (Required)
• Tools: Hands-on experience with JIRA, Confluence, Lucidchart, and SQL or equivalent data querying tools (Required)
• Data Platforms: Familiarity with enterprise data platforms and analytics tooling a plus (Preferred)
• AI/ML Product Experience: Prior experience leading AI/ML product initiatives, including NLP or conversational AI pipelines, a plus (Preferred)
• Offers & Promotions Platforms: Familiarity with offer lifecycle management, promotion engines, product catalog, or pricing platforms in an enterprise environment preferred (Preferred)

Licenses and Certifications:

• Certified Scrum Master (CSM) / Scrum Product Owner Certification (CSPO) (Preferred)
• Agile Certified Practitioner (PMI-ACP) (Preferred)
• Certified SAFe 5 Product Owner/Product Manager (POPM) (Preferred)

• At least 18 years of age
• Legally authorized to work in the United States

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable!

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.