Expert Trainer

Posting Date

Expert Trainer (IT)

General Purpose of the Job

The Expert Trainer is responsible for supporting the design. Delivery and continuous improvement of training drives team performance and supports organizational training to enhance teammate performance, ensure operational consistency, and support organizational objectives. This role serves as a subject-matter expert, providing advanced instruction, coaching, and mentorship to teammates, evaluating training effectiveness, and driving ongoing development initiatives. The Expert Trainer plays a key role in maintaining high standards of knowledge, skills, and performance across the team and the enterprise.

Essential Duties and Responsibilities

Training Delivery and Facilitation

• Deliver high-impact, complex, and high-visibility training programs to diverse audiences

• Facilitate both in-person and virtual training sessions using effective adult learning methodologies

• Adapt facilitation techniques in real time to address learner needs, engagement levels, and performance challenges

• Ensure consistent, high-quality learner experiences across all training sessions

• Model best practices in instructional delivery and learner engagement

Curriculum Design and Content Development

• Collaborate with subject matter experts (SMEs) and stakeholders to design, develop, and refine training materials

• Lead the development and implementation of new training initiatives, including onboarding, upskilling, and continuous learning programs for trainers

• Support the organization and standardization of training documentation and resources

Training Analysis and Continuous Improvement

• Conduct needs assessment based on special request for training

• Partner with stakeholders and leadership to gather input and validate training needs and priorities

• Contribute to the development and implementation of continuous improvement initiatives that enhance training effectiveness and learner outcomes

• Assist in evaluating training programs and recommending enhancements based on data, feedback, and observed performance gaps

• Support the alignment of training solutions with business objectives, operational processes, and performance goals

Coaching and Trainer Development

• Support development planning for trainers by providing ongoing feedback and performance guidance

• Support the trainer evaluation program by collaborating with the manager, leveraging the tools and process provided to ensure timely and consistent feedback to trainers

• Collaborate with the manager in coaching and mentoring technical and senior technical trainers to enhance instructional skills, content delivery, and professional development

• Lead or support train-the-trainer programs and coaching frameworks

• Foster a culture of continuous learning and capability building within the training team

Quality Assurance

• Monitor and ensure the quality, consistency, and effectiveness of training delivery and materials.

• Support and oversee training logistics, including environment setup and resource readiness, as needed.

• Evaluate adherence to training standards and identify areas for improvement.

• Implement quality assurance processes to maintain high training standards.

Specialized Experience, Education, Training, or Qualifications

• Bachelor's Degree in a related field, or a combination of 5+ years of experience in training delivery, learning and development, or a related field. Relevant education and/or progressively responsible work experience may be substituted on a year-for-year basis.

• Demonstrated experience designing and delivering training in both virtual and in-person environments

• Experience coaching, mentoring, or developing other trainers

• Proven ability to analyze performance data and translate insights into training solutions

• Strong problem-solving skills with the ability to address learner and performance challenges in real time

• Excellent communication, facilitation, and presentation skills

• Ability to influence and collaborate effectively with cross-functional stakeholders and leadership

• Experience facilitating discussions with SMEs, partners and leadership to drive learning solutions

• Professional certification in learning and development (e.g., ATD CPTD, APTD, or equivalent)

• Experience leading training initiatives, programs, or projects

• Experience working with Learning Management Systems (LMS) and training analytics tools

• Strong stakeholder consulting and influence skills

Travel expected - 10%

What We'll Provide:

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out

• Support for you and your family: Family resources, EAP counseling sessions, access Headspace, backup child and elder care, maternity/paternity leave and more

• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita's online training platform StarLearning.

#LI-SM5

At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

This position will be open for a minimum of three days.

Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits

Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.