Manager Network Infrastructure (On Site)

• Develops, manages, and reports on all activities associated with performance and reliability of network components and services.
• Researches and provides strategic direction on the use of new products and technology including routers, switches, network management, security operations, wireless technologies.
• Oversees change management and related audit activities associated with the network environment including documentation requirements, scheduled outages, and operational procedures.
• Ensures proactive monitoring of network related components and quick resolution by establishing strong documentation, notification and escalation procedures in a 24x7 network environment where uptime, response, and repair are critical to servicing all impacting issues.
• Hires, manages, and evaluates staff.
• Interfaces with other departments and participates in defining appropriate technology standards to use within the organization's existing architecture.
• Develops project plans to align with the goals and priorities of the division and the organization.
• Re-defines and meets service level agreements (SLA) and delivers upon SLAs required by different internal customers.
• Maintains and grows partnerships with IT vendors and providers

• Knowledge of strategic planning, resource allocation, leadership technique, and coordination of people and resources in a non-profit organization. Knowledge of organizational strategies and ability to apply those strategies in practice.
• Able to manage multiple, complex, short-term projects and incidents simultaneously.
• Familiarity and operational experience with Enterprise/carrier-class routers and switches. Familiarity with Load Balancers and operational experience across multiple vendors.
• Familiar with network security features including Firewalls, ACLs, VPN, Cisco ACI, Cisco ISE/DNA). Familiar with Wireless technologies across multiple vendors.
• Knowledge of network switching protocols and network routing protocols.
• Understanding of the rigors of operating a national, 24x7x365 large scale network, and high-severity and business impacting issues, including the design and support of multiple data centers and disaster recovery and business continuity scenarios.
• High degree of initiative and dependability.
• High level of professionalism and interpersonal skills, including teamwork, facilitation and negotiation; excellent critical thinking, analytical, and creative problem-solving skills.
• Ability to communicate with individuals at all levels in the organization and with external contacts in an articulate, professional manner while maintaining necessary degree of confidentiality.
• Ability to successfully lead a team of associates.

• Bachelor's degree in Computer Science, related field, or equivalent combination of education and experience required.
• Minimum 5 years of network / systems administration experience including management required.
• On-call (continuously or rotationally) to provide support required.
• Ability to provide own transportation (mileage reimbursed) to complete travel requirements of the job required.

• Network or managerial certifications preferred.

• Other Duties: This job description incorporates the essential functions and duties required for this position. However, other duties may be required and assigned at times and as determined by a supervisor in order to meet the needs of the organization.

• Serves as a role model in carrying out activities and behaviors that reflect the values and principles of the Boys Town mission.

• Position is relatively sedentary in a normal office administrative environment involving minimum exposure to physical risks. Will use office equipment such as a computer/laptop, monitor, keyboard, and a general workstation set-up.

Care and respect for others is more than a commitment at Boys Town - it is the foundation of who we are and what we do.

At Boys Town, we cultivate a culture of belonging for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation, and delivers better business results.

About Boys Town:

Boys Town has been changing the way America cares for children and families since 1917. With over a century of service, our employees have helped us grow from a small boardinghouse in downtown Omaha, Nebraska, into one of the largest national child and family care organizations in the country. With the addition of Boys Town National Research Hospital in 1977, our services branched out into the health care and research fields, offering even more career opportunities to those looking to make a real difference.

Our employees are our #1 supporters when it comes to achieving Boys Town's mission, which is why we are proud of their commitment to making the world a better place for children, families, patients, and communities. A unique feature for employees and their dependents enrolled in medical benefits are reduced to no cost visits for services performed by a Boys Town provider at a Boys Town location. Additional costs savings for the employee and their dependents are found in our pharmacy benefits with low to zero-dollar co-pays on certain maintenance drugs. Boys Town takes your mental health seriously with no cost mental health visits to an in-network provider. We help our employees prepare for retirement with a generous match on their 401K or 401K Roth account. Additional benefits include tuition reimbursement, parenting resources from our experts and professional development opportunities within the organization, just to name a few. Working at Boys Town is more than just a job, it is a way of life.

This advertisement describes the general nature of work to be performed and does not include an exhaustive list of all duties, skills, or abilities required. Boys Town is an equal employment opportunity employer and participates in the E-Verify program. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, age, disability, or veteran status. To request a disability-related accommodation in the application process, contact us at 1-877-639-6003.