Remote

Clinical Applications Trainer

Natus Medical
paid time off, paid holidays, tuition reimbursement, 401(k)
United States
Apr 23, 2026
FOR MORE THAN 80 YEARS, Natus has been working in collaboration with clinicians to deliver industry-leading neuro solutions that help providers more easily make sense of the body's signals. Engineered with input from those who have lived the care experience, our technology simplifies complex processes and improves accuracy and efficiency. There is a role for everyone who wants to be part of the innovative solutions at Natus Neuro. Job Function: Service Job Family: Clinical Applications Training Location: Remote United States This position provides clinical education to customers for new systems, upgrades, and continuing education during and after the installation process. Extensive travel required. Location 1 Hour or less travel time from major Airport Job Overview: Conduct on-site and/or in-house training classes for customers and/or employees on the features and operation of products. Design and develop training programs and plans. Work with training materials specialist to ensure training materials are current and effective. Prepare training materials and documentation for customers. Remain current on product trends both within the organization and among competitors. Maximize effectiveness by researching training methodologies, learning tools and practices. May work with vendors to adapt existing training software. Responsibilities: At this role level the preferred candidate is fully proficient in most functional tasks and demonstrates a comprehensive understanding of their area of specialization. Responsibilities include collaborating with team members to solve complex problems, proactively identifying and addressing quality issues, and preventing potential disruptions within their scope of work. The individual is expected to document and present research, recommendations, and complex information in a clear and accessible manner to both internal and external audiences. This role provides technical guidance to colleagues, anticipates process and capacity challenges, and develops effective solutions to maintain project timelines and quality standards. The individual is capable of managing multiple components of large projects, balancing time and resources to meet deadlines, and ensuring alignment with quality and cost objectives. Contribute to the team's success by embracing our guiding principles and behaviors and actively participating in a culture that puts our Patient first. You will demonstrate exceptional teamwork, agility, accountability, and respect, cultivating an environment where collaboration and continuous improvement thrive. Experience Required: Individuals at this level are fully proficient in most functional tasks and bring strong technical or professional knowledge to their role. Typically requiring 3-5 years of experience in the field, they are capable of handling complex assignments, managing parts of larger projects, and providing technical guidance to peers. Experience should demonstrate problem-solving, collaboration, and the ability to document and present complex information clearly. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Stay up-to-date and follow all Quality System procedures related to this job, which can affect the quality of products or services provided to our customers. Provide onsite clinical training to Natus customers who have purchased neurology and sleep equipment according to established schedule and processes. Provide follow up education support to customers who have received training during the installation process. Assist in the installation and configuration of Natus neurology and sleep equipment, as required. Pro-actively escalate customer issues and needs to the relevant departments within the organization. Serve as clinical liaison between the customer and Technical Service department. Ensure timely completion of all paperwork and required reports including all data entries in company CRM system. Provide WebEx training sessions, as assigned. Participate in training sessions and review of new product functionality to keep updated on all software and hardware changes. Assists with the development and maintenance of training documentation for various types of end users of our products. Ensures that all documentation used is approved within Natus guidelines. Assist with pre-sale education and clinical support to potential customers, as requested Committed to get to and sustain the highest level of clinical expertise, keeping all certifications current through continuing education. May be asked to perform other tasks as required. QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Certificates, Licenses, Registrations Clinical registration and certification in either EEG or Polysomnography required Registry in Evoked Potentials or certified in Intraoperative Monitoring a plus but not required Education and/or Experience 5 years of relevant experience in a clinical setting required College Diploma or University Degree a plus Behavioral Competencies Achievement Orientation Proven Sense of Urgency Teamwork & Co-operation Customer Service and Service Partner Orientation Knowledge transfer Travel Required: Extensive Other Requirements Must hold a valid driver's license and have a driving record showing zero felony convictions and less than three moving violations in the previous three years. Ability to travel through US airports unrestricted. Acquire and maintain any medical requirements/ Vaccinations and documentation as needed to access customer sites. . Pay Transparency: Pursuant to the requirements of applicable State laws and regulations, the starting salary range for this position is $80- 85,000 USD. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. Compensation and Benefits: Natus offers generous compensation and benefits packages including health benefits, 401k contribution, 7 paid holidays + 2 floating holidays of your choosing, generous paid time off, tuition reimbursement assistance program, eligibility for performance-based bonuses or commissions, where applicable and more. Be the People part of the Neuro Solution. Apply Today. EEO Statement: Natus Medical is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.