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This position is fully onsite in both San Francisco and Oakland. Flexibility is required, the needs of the study will determine the work location on any given day. Work location can generally be planned in advance, but may change on short notice. The position requires fluency in written and spoken Spanish. The main study for this position is called the NIH DISCOVERY of Risk Factors for Type 2 Diabetes in Youth. The study coordinator for the DISCOVERY study aims to enroll 10-12 participants per month across the two main hospitals in San Francisco and Oakland. This requires the coordinator to review the upcoming patients in both San Francisco and Oakland and develop a schedule to meet them in person at their clinic visits. The study coordinator will work closely with youth at-risk for type 2 diabetes (T2D) and their families, to enroll the children in the study and facilitate the collection of biological samples for analysis. The knowledge gained from this study of the pathophysiology and epidemiology of youth-onset T2D with deep biochemical, clinical, and psychosocial phenotyping will critically inform the design and testing of future treatment and prevention approaches. We invite candidates to please address the following questions in your cover letter:
- What skills and experience do you have that make you a good fit for this position?
- Describe your experience with research, clinical trials, working with patients, children, families, or diabetes.
- Describe your organizational skills and provide an example of how you handle competing priorities.
- What are your plans for the next 2-3+ years (are you planning to go back to school, if so, what program/timeline for matriculation, etc.)?
- Do you speak any other languages? If so, which one(s)?
- This position is fully onsite, 5 days per week, Monday through Friday, at either the UCSF Mission Bay Campus or UCSF Oakland Campus. The number of days at each site vary each week depending on the needs of the studies. The hours are generally 40 hours per week, with rare evening and weekend hours. Are you able to commit to this schedule?
- If selected for this position, when would you be able to start?
The Clinical Research Coordinator (CRC) under general direction, independently manages and coordinates research protocols mainly for pre diabetes and type 2 diabetes in youth. They will perform independently or with general direction at the fully operational journey level of the series to execute, manage, and coordinate research protocols, as directed by the Clinical Research Supervisor and/or Principal Investigator (PI); may coordinate the data collection and operations of several concurrent clinical research studies under the guidelines of research protocols, UCSF and regulating agency policies. Responsibilities include overseeing multiple clinical studies, ensuring regulatory compliance, managing data and documentation, supporting IRB submissions, maintaining data quality, coordinating staff activities, and participating in audits while adhering to UCSF policies and research guidelines. Duties may include, but are not limited to, supporting the management and coordinating the tasks of single or multiple clinical research studies, depending on their size and complexity; act as intermediary between services and departments while overseeing data and specimen management; manage and report on study results; create, clean, update, and manage databases and comprehensive datasets and reports; coordinate staff work schedules, assist with training of Assistant CRCs, and assist Clinical Research Supervisor and/or PI with oversight of other research staff; manage Investigator's protocols in the Institutional Review Board (iRIS) online system, as well as renewals and modifications of protocol applications and the implementation of new studies; participate in the review and writing of protocols to ensure institutional review board approval within University compliance; help assure compliance with all relevant regulatory agencies; oversee study data integrity; implement and maintain periodic quality control procedures; interface with departments to obtain UCSF approval prior to study initiation; maintain all regulatory documents; report study progress to investigators; participate in any internal and external audits or reviews of study protocols; and perform other duties as assigned. Other duties will include recruiting participants for multiple studies in pediatric endocrinology, including contacting participants by phone, email, Zoom/video, or in person. The majority of these studies will require working closely with other researchers, hospital clinic staff, children and their families, onsite, at both Benioff Children's Hospitals in San Francisco (West Bay) and in Oakland (East Bay).
% of time |
Essential Function (Yes/No) |
Key Responsibilities |
30 |
YES |
Study Coordination and Data Collection
- Identify subjects, develop recruitment and retention strategies, and screen and enroll study subjects.
- Schedule subjects for study visits; meet with them to administer questionnaires, collect medical history, and perform study procedures.
- Maintain rapport and relationships with subjects to ensure effective communication and retention; respond to their diverse needs, schedule follow-up appointments, and become their intermediary; discuss study outcomes with providers to ensure continuity of care.
- Obtain informed consent; review information with subjects; assess and advocate for patient safety throughout each protocol procedure.
- Oversee subject reimbursement; work to resolve discrepancies and issues.
- Work with staff to ensure procedures are completed, specimens properly stored, and required data collected at visits; and ensure correct shipping and labeling measures.
- Coordinate, communicate and network with other studies and technicians to ensure scheduling efficiency; communicate with any affiliated groups.
- Conduct reviews of medical charts and electronic records to extract medical information and other data for use in studies.
- Implement needs assessments and recommendations for enhancements on patient coordination, data collection, data management, protocol adherence and study collaboration.
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20 |
YES |
Data management and reporting of results
- Collect data during subject visits; enter data from visits, procedures, lab tests, and other subject-related participation into databases in a timely manner.
- Manage database structure for each protocol; update databases to improve data analysis and management; create new databases as needed.
- Create and maintain comprehensive data sets as requested by the CRC Supervisor and/or PI.
- Maintain data collection forms for effective data collection, entry, and analysis.
- Perform queries and analysis in databases.
- Work with Supervisor to maintain complete and accurate data in the study database; analyze the data as they become available.
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10 |
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Staff training
- Help train staff and others on new research protocols, changes in procedures, study protocols, data collection/entry, database procedures, medical chart review and storage, and other procedures.
- Attend and actively participate in regular team meetings
- Oversee data integrity; initiate assessments of the adequacy of existing policies and procedures on subject recruitment, data collection, and data management.
- Update and maintain a procedure manual documenting all study-related procedures; help develop a plan to ensure consistency in data collection and data entry.
- Implement and maintain periodic quality control procedures
- Suggest modifications to the administrative infrastructure to accommodate increasing complexity of studies.
- Modify data collection instruments
- Help schedule staff time and coordinate staff schedules.
- Maintain subject tracking systems.
- Arrange the exchange of and transport of specimens with collaborating Investigators and staff.
- Oversee the incoming data interpreted from samples and ensure that it is utilized correctly for analysis and publications.
- Ensure integrity and security of samples.
|
5 |
YES |
Quality control procedures |
10 |
YES |
Study Implementation |
| 5 |
YES |
Specimen Management/ Maintenance |
15 |
YES |
Protocol Submissions and Adherence
- Enter all existing and new study protocols into the Committee on Human Research (CHR) online system; seek assistance on maintaining all protocols in the system by communicating with CHR Analysts.
- Design and enhance case report forms and data collection forms as needed; provide manuscript feedback; continue to develop and maintain systems for assuring protocol adherence and data quality.
- Participate in the review and writing of protocols and related procedures to ensure institutional review board approval within University compliance.
- Renew, modify, and submit CHR applications and protocols; ensure that protocol applications are submitted in a timely manner; serve as a liaison between CHR and study Investigators.
- Provide quality assurance checks to note if protocols or UCSF CHR applications need to be modified; evaluate protocols on an ongoing basis and implement improvements as needed.
|
5 |
YES |
Regulatory responsibilities
- Assure studies are carried out according to Code of Federal Regulations, Good Clinical Practice, and UCSF regulations.
- Initiate and follow-up on CHR submissions and modifications; track approval status.
- Interface with departments to obtain UCSF approval prior to study initiation.
- Maintain regulatory documents; monitor timelines for data submission; document adverse events and submit to appropriate departments.
- Use sound judgment to maintain patient confidentiality when communicating with agencies, healthcare providers, other studies, and outside departments.
Participate in and cooperate with any internal and external audits or reviews of study protocols; prepare necessary documentation. |
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100% |
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Required Qualifications
- HS graduation and sufficient experience and demonstrated skills to successfully perform the assigned duties and responsibilities; and/or equivalent experience/training.
- Excellent verbal and written communication and presentation skills; excellent organizational skills; and excellent interpersonal skills to work effectively in a diverse team.
- Attention to detail; strong interpersonal skills; excellent, effective verbal and written communication skills to coordinate with subjects, team members, other departments, and outside institutions; and the ability to multi-task in a fast-paced environment while working with a diverse subject population.
- Ability to work well independently, complete projects in a timely manner, and prioritize multiple projects to ensure the completion of essential tasks by deadlines.
- Fluency in written and spoken Spanish.
- Proficiency with Microsoft Word, PowerPoint, Excel, Outlook, and Windows.
- Excellent analytical and problem-solving skills.
- Ability to work effectively in a fast-paced, team-based environment; project management and coordination skills; ability to prioritize tasks and meet multiple deadlines on concurrent projects.
- Ability to establish cooperative working relationships with patients, co-workers, & physicians.
- Experience and comfortable working with children, adolescents and families.
Preferred Qualifications
- Career interest in working with children and/or adolescents and their families.
- Fluency in the usage of Institutional Review Board (IRB) online iRIS system for submission, renewal, and modification of protocols through this system.
- Understanding of patient population to create rapport and a relationship, while also giving insight to what is realistic and appropriate for patient participation.
- Certification by the Society of Clinical Research Associates or the Association of Clinical Research Professionals
- Experience with accessing electronic medical records and entering the data into REDCap and other platforms.
- Knowledge of UCSF and departmental policies for dealing with reimbursement, guidelines for research, confidentiality and HIPPA regulations, following the UCSF mission statement and purpose for research, and a clear understanding of policies and procedures on patient safety and confidentiality (electronic and hard copy medical records, patient charts, communication, etc.); knowledge of medical terminology, research policies and guidelines, guidelines for packing/shipping infectious substances, database building/analysis, and data management within some of the following: Access, Stata, SASS/ SPSS, and Teleform programming platforms.
- Experience applying the following regulations and guidelines:
- Good Clinical Practice Guidelines
- Health Information and Accountability Act (HIPAA)
- The Protection of Human Research Subjects
- IRB regulations for recruitment and consent of research subjects
- Effective Cash Handling Procedures
- Environmental Health and Safety Training
- Fire Safety Training
About UCSF
The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.
Pride Values
UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.
In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available here.
Join us to find a rewarding career contributing to improving healthcare worldwide.
Equal Employment Opportunity
The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.
Salary Information
The final salary and offer components are subject to additional approvals based on UC policy.
Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.
To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html Required Qualifications
- HS graduation and sufficient experience and demonstrated skills to successfully perform the assigned duties and responsibilities; and/or equivalent experience/training.
- Excellent verbal and written communication and presentation skills; excellent organizational skills; and excellent interpersonal skills to work effectively in a diverse team.
- Attention to detail; strong interpersonal skills; excellent, effective verbal and written communication skills to coordinate with subjects, team members, other departments, and outside institutions; and the ability to multi-task in a fast-paced environment while working with a diverse subject population.
- Ability to work well independently, complete projects in a timely manner, and prioritize multiple projects to ensure the completion of essential tasks by deadlines.
- Fluency in written and spoken Spanish.
- Proficiency with Microsoft Word, PowerPoint, Excel, Outlook, and Windows.
- Excellent analytical and problem-solving skills.
- Ability to work effectively in a fast-paced, team-based environment; project management and coordination skills; ability to prioritize tasks and meet multiple deadlines on concurrent projects.
- Ability to establish cooperative working relationships with patients, co-workers, & physicians.
- Experience and comfortable working with children, adolescents and families.
Preferred Qualifications
- Career interest in working with children and/or adolescents and their families.
- Fluency in the usage of Institutional Review Board (IRB) online iRIS system for submission, renewal, and modification of protocols through this system.
- Understanding of patient population to create rapport and a relationship, while also giving insight to what is realistic and appropriate for patient participation.
- Certification by the Society of Clinical Research Associates or the Association of Clinical Research Professionals
- Experience with accessing electronic medical records and entering the data into REDCap and other platforms.
- Knowledge of UCSF and departmental policies for dealing with reimbursement, guidelines for research, confidentiality and HIPPA regulations, following the UCSF mission statement and purpose for research, and a clear understanding of policies and procedures on patient safety and confidentiality (electronic and hard copy medical records, patient charts, communication, etc.); knowledge of medical terminology, research policies and guidelines, guidelines for packing/shipping infectious substances, database building/analysis, and data management within some of the following: Access, Stata, SASS/ SPSS, and Teleform programming platforms.
- Experience applying the following regulations and guidelines:
- Good Clinical Practice Guidelines
- Health Information and Accountability Act (HIPAA)
- The Protection of Human Research Subjects
- IRB regulations for recruitment and consent of research subjects
- Effective Cash Handling Procedures
- Environmental Health and Safety Training
- Fire Safety Training
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University of California - San Francisco
Apr 23, 2026