Digital & IT Associate

Job Title: Digital & IT Associate
Pay Rate: $30-$34/hr (depending on experience)
Location: Glendale, AZ
Area Code: 623
ZIP Code: 85307
Start Date: Right Away
Keywords: #GlendaleJobs #DigitalJobs

Benefits:
* Medical with prescription, Dental, Vision from hire date
* Flexible Spending Accounts (Health Care FSA and Dependent Care FSA)
* 13 paid holidays annually, 10 days of vacation and 5 sick days
* Annual Cash Incentive Plan (bonus)
* $50,000 Life Insurance Policy from hire date
* 401k with company match of 5%
* Employee Assistance Program
* Optional Personal Accident Insurance
* Free Will Preparation
* Retirement Income Account
* EY Financial Planning Program
* Education (tuition) Reimbursement

Job Description:
Position Summary/Essential Functions:
The Digital and IT Associate is an entry level IT technical position with 1 - 2 years related experience in a technical role working in a team environment. Responsibilities include maintaining and supporting the end users and workstation environment at a specific location or potentially multiple manufacturing plants. The position provides installation, maintenance, and general support of hardware and software at a Tier 2 Level. It also supports end users with advanced questions or problems by identifying, researching, and resolving technical problems in response to submitted support requests. The Digital and IT
Associate is responsible for documenting, tracking, and monitoring problems to ensure timely resolution.

Responsibilities:
* Point of contact (POC) for team member deskside support, including PC, printer, network account and access requirements.
* Assist in onboarding and training new employees/contractors.
* Ability to communicate well, with good organizational skills to manage priorities and task switching.
* Understand how applications and technologies are utilized within the business.
* Day to day local hands-on IT support.
* Some basic work with servers, firewall, switches, circuits, endpoints, WiFi as examples.
* Assist in manufacturing equipment technical troubleshooting.
* Drive adherence to IT security compliance.

Qualifications:
* Bachelor"s Degree in a relevant discipline or previous experience and working towards obtaining a degree.
* Minimum 1 year experience in Information Technology with industry recognized certifications preferred.
* Previous experience utilizing ServiceNow support ticketing system
* General knowledge of Information Technology architecture as it relates to connectivity. (Networks, servers, switches, ISP, DNS,)
* Excellent written and oral communication skills
* Customer service focused.
* Good organizational and multi-tasking skills
* Ability to effectively collaborate with multiple teams
* Provide after-hour technical support as needed.
* Experience with Azure DevOps

Additional Helpful Skillsets:
* Expertise with simple to complex SQL queries
* Expertise with MS Power BI, Data Flows, Data Marts
* Experience with MS Power Automate

If you are interested in this role, please apply via the apply now link provided. Our overriding goal is to provide quality staffing solutions that help people, organizations, and communities succeed. Belcan is a leading provider of qualified personnel to many of the world's most respected enterprises. We offer excellent opportunities for contract, temporary, temp-to-hire, and direct assignments. We are the employer of choice for thousands worldwide. For more information, please visit our website at Belcan.com

Belcan is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.