ServiceNow Lead

Genesis10 is currently seeking a ServiceNow Lead for a full-time, direct hire opportunity with a Top-Tier Financial Institution located in Plano, TX. The salary range for this position is $180-$210K.

Summary:
The ServiceNow Technical Lead (GRC/IRM), in collaboration with the ServiceNow Architect, is the senior technical authority responsible for the architecture, delivery, and long-term health of our risk and compliance solutions. You will translate complex regulatory requirements and enterprise risk strategies into scalable, secure, and automated workflows. This is a hands-on leadership role that sits at the intersection of high-end engineering and corporate governance.

Responsibilities:

• Lead the technical design and implementation of ServiceNow GRC/IRM modules, including Policy and Compliance, Risk Management, Audit Management, Vendor Risk Management (VRM), and Business Continuity Management (BCM)
• Build and oversee automated indicators, control testing workflows, and evidence collection processes to reduce manual intervention and improve audit readiness
• Define and enforce coding best practices specifically for IRM data models, ensuring solutions are upgrade-safe and aligned with the ServiceNow CSDM (Common Service Data Provider) framework
• Design secure integrations between the GRC suite and external data sources (e.g., Azure AD, BitSight, Security Operations, and Financial systems) to provide a real-time view of the firm's risk posture
• Mentor a team of developers in GRC-specific configurations, including Advanced Risk Assessments, PA (Performance Analytics) for risk dashboards, and UI Builder for executive reporting
• Be a bridge between Technology, Information Security, Legal, and Internal Audit to translate "legalese " and policy into functional technical requirements
• Manage technical debt within the GRC scope, driving proactive performance tuning and ensuring the platform scales with our international growth

• 7+ years of experience in ServiceNow development and platform engineering
• 3+ years of deep technical expertise specifically within the ServiceNow GRC/IRM ecosystem
• Lead technical teams through complex, multi-module implementations
• Advanced proficiency in ServiceNow scripting (JavaScript, Glide), Flow Designer, IntegrationHub, and the IRM/GRC Metadata structure
• Experience with risk frameworks (NIST, ISO, COBIT, or SOC2) and how they map to technical controls within ServiceNow
• Certifications: ServiceNow CSA and CAD required; CIS-Risk and Compliance or CIS-Vendor Risk Management is preferred
• Explain complex technical risk architectures to non-technical stakeholders (Audit, Legal, and Executive Leadership)

• Pay rate range: $180000.00 - $210000.00 yearly.
  
  If you have the described qualifications and are interested in this exciting opportunity, please apply!
  
  Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.
  
  For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website.Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
  
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