Security Officer Dispatch Coordinator

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Dispatch Coordinator in Newark, DE, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. Join Allied Universal as a Dispatch professional at a leading financial institution location, where you will monitor communications, coordinate responses to security-related activity, and support daily operations with professionalism and care. In this fast-paced role, you will help maintain situational awareness, provide outstanding customer service, and work with a team that values agility, reliability, innovation, and integrity.

Position Type: Full Time

Pay Rate: $20.00 / Hour

Job Schedule:

What You'll Do:

Provide customer service to clients, visitors, and staff by carrying out security-related procedures, location-specific policies, and/or emergency response activities within a financial institution setting.
• Monitor alarms, cameras, phones, and/or radio traffic from the dispatch post, and communicate important information to on-site personnel, supervisors, and/or emergency responders as needed.
• Respond to incidents, service requests, and critical situations in a calm, problem-solving manner, helping to coordinate timely security-related support across the location.
• Maintain accurate dispatch logs, incident records, and activity reports, documenting calls for service, unusual activity, and/or responses in accordance with site procedures.
• Support regular and random security-related coverage by directing officers to priority areas, monitoring building and perimeter activity, and helping to identify potential concerns throughout the location.

Minimum Requirements:

• Be at least 21+ years of age.
• Have 3+ years of combined law enforcement, military, and/or security-related experience, or a college degree.
• Client requires proof of high school diploma or GED.
• Be comfortable using a computer or tablet, preferred.
• Have customer service experience, preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.