Vital Records Administrative Assistant III

The Fairfax County Health Department is a progressive public health leader serving 1.2 million residents from diverse ethnic, cultural and economic backgrounds. With more than 100 years of leadership in the field, we are committed to promoting population health, protecting public health and the environment, and ensuring residents' equitable access to health services and information.

This position serves as a Deputy Registrar for Fairfax County Vital Records. Responsible for coordination of all phases of work with clients, issues copies of birth, death, marriage and divorce certificates, registers and submits live birth certificates to Virginia Department of Health (VDH), issues out-of-state transit permits when a satisfactory completion of death certification is filed, letters of contagious/non-contagious disease for out of country travel and issues certified copies of birth, marriage and divorce certificates. Greets the public in person or by telephone, performs data entry, collects fees, balances funds collected during the day, and responds to requests for information from VDH and clients. May assist with other clinic services as needed, such as client check in and check out, billing, and other clinic assignments. May be assigned to provide VR/clinic coverage to other health departments if needed. Attend community/school events as other Health Department admins.

Note: The assigned functional areas of this position are: general administrative support, records management, and/or receptionist/public contact.

(The knowledge, skills and abilities listed in this specification are representative of the class but are not an all-inclusive list.)

• Knowledge of standard rules and interpretations within own functional area and a working knowledge of established methods and procedures used in related areas;
• Significant nonstandard skill/knowledge is required involving production of an end product such as a report.

• Basic skills in the use of Microsoft Word.

• Basic math skills.

• Basic skills in the use of applicable Microsoft Office Suite software.

• Ability to write simple documents.

• Ability to process and integrate complex data.

• Ability to establish and maintain effective working relationships with both external and internal contacts.

• Ability to perform data entry into Purchasing/Logistics Enterprise Resource Planning systems and/or Financial Enterprise Resource Planning systems in at least three functions (e.g., create shells, accounts payable processing).

• Ability to perform routine Human Capital Management Enterprise Resource Planning system functions (e.g., process PARS, requisitions).

• Ability to maintain confidentiality and be sensitive to political issues.

MINIMUM QUALIFICATIONS:

Any combination of education, experience, and training equivalent to the following: (Click on the aforementioned link to learn how Fairfax County interprets equivalencies for "Any combination, experience, and training equivalent to")

• Valid driver's license.
• CPR certification (Required within 60 days of appointment).
• AED certification (Required within 60 days of appointment).

• Experience in responding to inquiries regarding vital records.
• Must have a high level of integrity and discretion in handling confidential information and professionalism in dealing with customers and colleagues.
• Position requires the candidate to work independently and in a team environment, be proactive, exercise good judgment, use critical thinking skills, be highly organized and have excellent communication skills.
• Customer service experience.
• Experience performing administrative support work in a health care setting such as a health department, hospital or other medical facility.
• Experience working in a high-volume health clinic with multiple interruptions.
• Experience handling cash or billing in a professional environment.
• Experience with Medicaid/insurance billing (utilization of the Medicaid Portal and Harmony/Avatar/Aviality systems).
• Excellent computer skills in the use of various office computer software such as Microsoft Outlook, Word, Excel, and PowerPoint.

Fairfax County is home to a highly diverse population, with a significant number of residents speaking languages other than English at home (including Spanish, Asian/Pacific Islander, Indo-European, and many others.) We encourage candidates who are bilingual in English and another language to apply for this opportunity.

Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce.

Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. TTY 703-222-7314. DHREmployment@fairfaxcounty.gov EEO/AA/TTY.