New

Medical Scheduler

TEKsystems
$19.00 - $22.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Illinois, Chicago
Apr 04, 2026
Medical Imaging Scheduling Representative General Summary This position provides highquality, patientfocused customer service by managing a high volume of inbound and outbound calls related to medical imaging scheduling and registration. The role plays a key part in ensuring accurate data entry, efficient scheduling, and excellent communication with patients, families, and clinical partners. All work is completed in Epic, following department guidelines and HIPAA standards. Essential Job Functions * Manage 100+ inbound and outbound calls per day, primarily focused on scheduling medical imaging appointments * Schedule appointments across five imaging modalities, including: * Xray * Ultrasound * MRI * CT Pediatrics * Nuclear Medicine * Average call length is approximately 5 minutes, with more complex modalities requiring additional time and coordination * Create and update patient charts in Epic, including demographic and insurance information * Accurately enter written and faxed provider orders into Epic and route documentation to the appropriate department (HIM) * Transcribe new referrals from phone or fax and submit for clinical triage per division guidelines * Verify insurance eligibility, obtain referrals, and collect patient financial responsibilities (copays, balances, selfpay, estimates) * Provide patients and families with clear next steps and expectations for upcoming visits * Respond to hospital and departmentrelated inquiries from patients, parents, providers, nurses, and internal staff * Facilitate effective communication by retrieving, documenting, and distributing messages through Epic or other systems * Follow established scheduling guidelines and use internal knowledgebased tools to support accuracy and efficiency * Meet department performance metrics, quality standards, and service level expectations * Maintain patient confidentiality and strict adherence to HIPAA regulations Required Skills & Qualifications * High school diploma or GED * Strong medical terminology knowledge * Prior medical scheduling or healthcare call center experience * Experience working with clinicians, nurses, and providers * Comfortable handling highvolume phone environments * Strong attention to detail and accuracy when working in patient charts * Ability to multitask, prioritize, and think critically * Passion for patient care and providing a high level of service to families Preferred Skills * Epic experience * Experience with any EMR system * Bilingual skills Experience Level * Entry Level (healthcare experience required) Job Type & LocationThis is a Contract to Hire position based out of Chicago, IL. Pay and BenefitsThe pay range for this position is $19.00 - $22.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully onsite position in Chicago,IL. Application DeadlineThis position is anticipated to close on Apr 17, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.