ADA COMPLIANCE OFFICER

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UC OFFICE OF THE PRESIDENT

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Department Overview
The ADA/504 Compliance Officer will operate with advanced expertise in disability law, ethics and compliance frameworks, and University policy governance, this position serves as a senior compliance leader within the University of California Office of the President (UCOP).

Position Summary
The ADA/504 Compliance Officer will operate with advanced expertise in disability law, ethics and compliance frameworks, and University policy governance, this position serves as a senior compliance leader within the University of California Office of the President (UCOP). The ADA/504 Compliance Officer is responsible for strengthening UCOP's compliance infrastructure for the Office of the President's services, programs, and activities including but not limited to digital accessibility and events. The role will also enhance employee support systems by providing strategic oversight of disability access, reasonable accommodation, complaint resolution, complex investigations, policy development, and coordinated institutional response processes. The role ensures institutional alignment with federal and state laws-including the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, and related nondiscrimination statutes-as well as University policy and systemwide directives. The incumbent exercises substantial independent judgment in managing complex, sensitive, and high-risk matters with potential legal, operational, financial, and reputational impact. This two-year contract position is established to formalize and enhance UC Office of the President's compliance governance structure by: Strengthening accommodation review and implementation processes. Standardizing complaint intake and resolution protocols. Implementing structured investigative practices. Enhancing compliance monitoring, documentation, and risk mitigation systems. The position functions as UCOP's subject-matter expert and institutional resource on ADA/Section 504 and related federal and state legal compliance and related ethics matters. It ensures that UCOP maintains comprehensive, coordinated, and defensible processes across the full compliance lifecycle, including: Disability accommodation assessment and implementation. Complaint intake, assessment, and resolution. Complex investigations involving significant institutional impact. Compliance tracking, monitoring, and corrective action planning. The incumbent represents UC OP on local and systemwide committees and collaborates with central offices such as the Systemwide Office of Civil Rights (SOCR), Office of General Counsel (OGC), Digital Innovation & Technology (DigIT) Graduate, Undergraduate, & Equity Affairs (GUEA) and others on issues with cross-location implications, contributing to policy alignment and enterprise-wide risk management. Working under general direction, the position operates with a high degree of autonomy and professional discretion in addressing novel, precedent-setting, or high-visibility compliance matters. Decisions and recommendations may carry organization-wide ramifications. Please note this is a hybrid position based in Oakland, California.

Key Responsibilities

35% ADA / Section 504 Compliance Oversight. Administers and oversees UCOP-wide compliance with federal and state disability laws and University policy. Serve as the designated ADA/504 Coordinator and primary point of contact for Office of the President disability- related complaints. Ensure UC Office of the President compliance with ADA, Section 504, other applicable federal and state laws and regulations, and applicable UC policies. Lead and coordinate implementation of new and revised related legal, regulatory, and policy requirements to ensure timely and effective accessibility compliance. Develop, interpret, and implement OP policies, procedures, and guidance related to disability access and accommodations. Support UC OP Human Resources in the consistent implementation of federal and state regulatory accessibility and disability nondiscrimination related policies and procedures. Serve as the primary resource for ADA/504 and related compliance advising and provide advising and implementation guidance in consultation with SOCR, OGC and reporting line as appropriate. Monitor compliance efforts and recommend corrective actions as needed. Review OP policies, initiatives, and major projects for ADA/504 and related compliance implications.

25% Investigations & Complaint Resolution. Manage and conduct investigations into ADA/504 grievances. Conduct fact-finding interviews and evidence review. Obtain legal consultation with OGC and consult with SOCR for coordination when appropriate. Prepare written investigative findings, recommendations, and related documentation. Manage high-profile or sensitive matters requiring discretion and diplomacy. Coordinate with systemwide or external investigators as needed. Provide consultation on complex accommodation matters and related complaint resolution.

20% Policy Governance & Institutional Strategy. Provides leadership in compliance policy development and governance. Develop, revise, and implement policies and procedures related to disability compliance matters. Ensure alignment between UCOP practices and systemwide UC policy. Lead and participate in cross-functional committees addressing complex compliance issues. Attend systemwide ADA/504 Compliance Officer meetings. Advise senior leadership on UCOP compliance trends, risks, and mitigation strategies. Develop coordinated UCOP response systems for disability compliance matters. Partner with Human Resources, Risk Services, Labor Relations, UC Legal, Systemwide Office of Civil Rights, Office of Culture and Inclusive Excellence, Facilities, DigIT, and Communications to support coordinated compliance strategy.

15% Strategic Education, Outreach & Culture Building. Strengthens institutional awareness and compliance culture. Develop and deliver UCOP training programs related to ADA/504 and related federal and state laws and regulations, accessibility, reasonable accommodations, and compliance responsibilities. Facilitate training for HR Business Partners (HRBPs) and local leaders on accommodation processes and proactive compliance strategies. Create guidance materials and communication tools to increase awareness. Provide consultation to departments on accessibility planning, risk mitigation, and inclusive practices. Enhance UCOP understanding of disability inclusion and regulatory obligations.

5% Compliance Infrastructure & Monitoring. Supports institutional integrity and compliance infrastructure. Maintain confidential records related to accommodations, grievances, compliance activities, and required reporting. Participate in development or enhancement of compliance databases and tracking systems. Maintain and monitor UCOP support performance metrics and accommodation delivery outcomes. Ensure quality controls and confidentiality safeguards are in place. Track trends, prepare reports, and identify areas for continuous improvement.

Experience
Required Qualifications

Minimum 8 years' experience in higher education or public sector compliance and digital accessibility compliance standards.

Skills and Abilities
Required Qualifications

Advanced knowledge of ethics and compliance standards and internal control systems.

Ability to apply legal and policy concepts to complex fact patterns.

Strong analytical and investigative skills.

Strong communication skills across a variety of modalities and venues.

Excellent interpersonal skills to work independently with all levels of University personnel.

Ability to present complex issues clearly and concisely to senior leadership.

Ability to manage multiple priorities in high-risk, high-visibility environments.

Demonstrated discretion in handling confidential information.

Demonstrated experience with ADA, Section 504, and related nondiscrimination laws.

Experience conducting investigations or structured compliance reviews.

Demonstrated ability to handle sensitive matters with discretion and sound judgment.

Preferred Qualifications

Broad knowledge of University ethics and compliance policies and procedures.

Education
Required Qualifications

Bachelor's degree in related area and / or equivalent experience / training

Preferred Qualifications

Advanced degree (JD, MBA, MPA, Ed.D., or related field).

Licenses and Certifications
Preferred Qualifications

ADA Coordination Certification (ADACC)

Certified Rehabilitation Counselor (CRC)

Travel Requirements
15% May need to travel for related matters, conferences, and other required events.

Job Title
Ethics and Compliance Profl 4

Job Code
006061

Salary Grade
Grade 25

Payscale:
$150,000 - $185,000

The University of California, Office of the President, is required to provide a reasonable estimate of the compensation range for this role. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. The full salary range shows the growth potential for this position and the pay scale is the budgeted salary or hourly range that the University reasonably expects to pay for this position

Benefits: For information on the comprehensive benefits package offered by the University visit: Benefits of Belonging

ADDITIONAL INFORMATION

Please note this is a hybrid position based in Oakland, California.

HOW TO APPLY

Please be prepared to attach a cover letter and resume with your application.

APPLICATION REVIEW DATE

The first review date for this job is April 27, 2026. The position will be open until filled.

CONDITIONS OF EMPLOYMENT

Background Check Process: Successful completion of a background check is required for this critical position. Background check process at UCOP

Smoke Free Work Environment: The University of California, Office of the President, is smoke & tobacco-free as of January 1, 2014. UC Smoke & Tobacco Free Policy

As a condition of employment, you will be required to comply with the University of California Policy on Vaccination Programs, as may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.

As a condition of employment, the finalist will be required to disclose if they are subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct, are currently being investigated for misconduct, left a position during an investigation for alleged misconduct, or have filed an appeal with a previous employer.

• "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer.
  • UC Sexual Violence and Sexual Harassment Policy
  • UC Anti-Discrimination Policy for Employees, Students and Third Parties
  • APM - 035: Affirmative Action and Nondiscrimination in Employment

EEO STATEMENT

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

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