Registrar & Financial Aid Coordinator

Department of Medical Education

The Student Support Coordinator II supports other staff by performing task-oriented duties while providing clerical, analytical, administrative, and operational support under general supervision. Provides information to students and parents about financial aid functions, timelines, and eligibility, triaging students to appropriate staff as needed. Provides excellent customer service and communicates effectively with internal and external customers regarding regulations, policies, and procedures as outlined by the United States Department of Education and MU School of Medicine.

As a member of the Student Affairs team, the office actively participates in a range of services that support academic admissions, course registration, financial aid, and orientation for both current and prospective university students. Staff are dedicated to advising applicants and their families on financial aid options and broader financial literacy planning to help them make informed decisions about their futures.

Duties and Responsibilities

Financial Aid:

* Retrieve and input information for financial aid processing; assist with processing and reconciliation of financial aid disbursements.
* Collect and prepare application materials and documentation for the Scholarship Committee.
* Advise students and families on eligibility, timelines, and institutional policies; communicate with students and parents in person, by phone, and via email to resolve issues and provide guidance.
* Ensure compliance with institutional, state, and federal financial aid regulations; maintain accurate records and follow established procedures.
* Maintain confidentiality and uphold professional standards in all student interactions and records management.

Registrar functions:
* Prepares and reconciles a variety of reports, business correspondence, records, and/or other related documents such as:
o Update, maintain student records
o Review of Academic Calendar
o Step Exam requirements
o Assist with updating AAMC Student Record System
o Monitors office emails and calendars
o Review of enrollment and grade reporting between systems
o Assist with collection of health insurance & student billing accounts

Student recruitment via financial aid offers & back up contact for Financial Aid Director and Registrar and other duties as assigned when needed.

Skills: Excellent interpersonal and organizational skills
Excellent communication skills
Strong attention to detail
Ability to use software products
Ability to work on multiple projects

Monday - Friday
8:00 a.m. - 5:00 p.m.

A Bachelor's degree or an equivalent combination of education and experience and at least 2 years of experience from which comparable knowledge and skills can be acquired is necessary.

Master's degree preferred
2 years of experience preferred
Experience working with financial aid and enrollment. Experience with PeopleSoft or similar student information system.

Salary Range: $26.00 - $30.00 hourly
Grade: GGS - 009
University Title: STUDENT SERVICE COOR II
Internal applicants can determine their university title by accessing the Talent Profile tile in myHR.

In addition to the Online Application, please provide a Cover Letter and Resume.

The University of Missouri School of Medicine is entering a period of strategic growth and innovation, highlighted by the UM Board of Curators' approval to expand the Springfield clinical campus into a full four-year medical program. This expansion will increase total enrollment across Columbia and Springfield to more than 670 medical students and strengthen the university's commitment to addressing Missouri's physician shortage, particularly in rural regions. Beginning in 2027, first-year students will be welcomed to the Springfield campus, with fully identical curricula delivered across both sites through shared faculty, expanded simulation resources, and bi-directional livestreamed instruction. This milestone underscores the university's broader mission to enhance statewide access to high-quality medical education and clinical care.

Complementing this statewide investment, the School of Medicine's MOmentum curriculum redesign is transforming how future physicians are trained. MOmentum builds on MU's long-standing learner-centered approach by integrating cutting-edge technology, innovative teaching strategies, and comprehensive support systems to create a dynamic and effective learning environment. The redesigned curriculum emphasizes evidence-based education, active learning, individualized support, early clinical exposure, and the development of lifelong, self-directed learners prepared to navigate an increasingly complex health care landscape. Through MOmentum, the School of Medicine is charting a bold path forward, ensuring students graduate with the advanced skills, adaptability, and patient-centered mindset needed to excel in modern medicine.

Columbia offers small-town friendliness with big city features and a high quality of life for people of all ages and interests. Founded on education and known as an ideal college town, its location also makes it an attractive spot for businesses and travelers. Located on Interstate 70 and U.S. Highway 63, Columbia is right in the middle of the state and the nation. Just a couple hours' drive from St. Louis and Kansas City, Columbia is Boone County's largest population center offering big-city culture, activities, and resources with a low cost of living. Columbia is home to a variety of restaurants and entertainment venues and hosts more than a dozen festivals each year. If you want to grow your career, continue your education, raise a family, and retire, Columbia is a good place to be!

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits.

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.

To request ADA accommodations, please call the Director of Accessibility and ADA at 573-884-7278.