New

ERA Training Manager

North Carolina State University

$65,000 - $80,000 (commensurate with education and experience)

life insurance, flexible benefit account, paid time off

United States, North Carolina, Raleigh

Apr 01, 2026

Posting Information

Posting Number	PG194549EP
Internal Recruitment	No
Working Title	ERA Training Manager
Anticipated Hiring Range	$65,000 - $80,000 (commensurate with education and experience)
Work Schedule	Monday - Friday, 8:00 am - 5:00 pm; with additional hours required as needed to meet deadlines
Job Location	Raleigh, North Carolina
Department	Office of Research & Innovation
About the Department	The Office of Research and Innovation ( ORI) supports research, scholarship, and creative activities of the NC State community, facilitates a collaborative research and innovation environment, and translates results into social, economic, and technological development across North Carolina and around the world. Research Operations and Communications provides leadership in development, planning and implementation of Office of Research and Innovation's strategic goals and initiatives. The Assistant Vice Chancellor for Research Operations and Communications is a liaison to the Vice Chancellor and acts on her behalf. The unit provides logistical (both administrative and operational) support to all Office of Research and Innovation units in the areas of strategic initiatives, reporting, centers and research cores, research development activities, communications, marketing, web services, special events, etc. The unit leads all communications, marketing and web activities for Office of Research and Innovation and facilitates activities between Office of Research and Innovation units and University Communications. The Office of Post Award Financial Services ( OPAFS) oversees post-award administration for NC State University. Post Award Financial Services staff supports department and college Research Administrators, faculty, and staff by managing the cornerstones of Post-Award Administration including: project ID setup, deposits, invoicing, letter of credit draws, accounts receivable, financial reports to sponsors, new award/attribute review, audit coordination, project modification request approvals, regulatory checklists, effort reporting and general compliance oversight.
Wolfpack Perks and Benefits	As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. As you consider this opportunity, we encourage you to review our Employee Value Proposition and learn more about what makes NC State the best place to learn and work for everyone. What we offer: Medical, Dental, and Vision Flexible Spending Account Retirement Programs Disability Plans Life Insurance Accident Plan Paid Time Off and Other Leave Programs 12 Holidays Each Year Tuition and Academic Assistance And so much more! Attain Work-life balance with our Childcare benefits, Wellness & Recreation Membership, and Wellness Programs that aim to build a thriving wolfpack community. Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.
Essential Job Duties	The ERA Training Manager provides institutionwide leadership for the development, implementation, and continuous improvement of educational programs supporting NC State's Enterprise Research Administration ( ERA) System. The position operates with significant autonomy, coordinating across ORI, OPAFS, OIT, OFA, and campus research units to ensure training, communication, and learning strategies align with institutional and team goals, system functionality, and regulatory expectations. Specific areas of direct responsibility include, but are not limited to: ERA Training Program Leadership (35%) Develop, administer, and manage campuswide ERA education programs and initiatives. Oversee the design and implementation of learning strategies that strengthen research administration expertise and support longterm workforce sustainability. Lead the creation of multimodal training resources (videos, instructorled sessions, webinars, eLearning, print materials, enduser guides). Conduct ongoing evaluation of training needs, resource effectiveness, and communication strategies to ensure alignment with ERA system updates and institutional priorities. RED Project Team Engagement & System Integration (25%) Serve as the training and communications representative on RED Project Team working groups. Monitor RED Project testing activities and system updates to optimize training schedules and content accuracy. Coordinate with technical and functional business representatives to ensure posttesting changes are incorporated into all training materials. Maintain responsibility for ERA training across all technology platforms and collaborate with OIT and LMS development teams to implement updates. Training Delivery, Coordination & Quality Assurance (20%) Coordinate, facilitate, and deliver training programs for campus audiences. Direct temporary employees and/or contractors supporting training delivery. Analyze and report training effectiveness using performance evaluations, course completions, grades, and other relevant metrics. Assess and implement training initiatives supporting longterm ERA and Research Education and Training Team strategic goals. Identify opportunities and make recommendations for improving processes. Communications, Collaboration & Stakeholder Engagement (15%) Identify and implement best practices for communicating training information to varied campus audiences. Coordinate closely with the Research Education & Communications Team to ensure consistent messaging and aligned training strategies. Partner with Subject Matter Experts across central offices to identify emerging training needs and ensure content accuracy. Generate and implement strategies that strengthen collaboration between ORI, OIT, OFA, and the campus research community.
Other Responsibilities	Other Duties as Assigned (5%) Provide additional support for research administration training, communication, and systemrelated initiatives as needed.

Qualifications

Minimum Education and Experience	Require post-baccalaureate credentials or a bachelor's degree plus alternative or equivalent professional training and experience.
Other Required Qualifications	Expertise in instructional design and adult learning principles. Strong understanding of research administration processes and regulatory requirements. Ability to translate complex technical and functional information into accessible training materials. Excellent communication, facilitation, and stakeholderengagement skills. Experience with Learning Management Systems and technologyenabled training tools. Ability to manage multiple projects and collaborate across varied units.
Preferred Qualifications	Master's degree in education, instructional design, research administration, or a related field. Experience with enterprise research administration systems (e.g., RED, Kuali, Cayuse, InfoEd). Demonstrated success leading crossfunctional training initiatives.
Required License(s) or Certification(s)	N/A
Valid NC Driver's License required	No
Commercial Driver's License required	No

Recruitment Dates and Special Instructions

Job Open Date	04/01/2026
Anticipated Close Date	Open Until Filled
Special Instructions to Applicants	Applicants should submit a resume, cover letter, and names and complete contact information of three professional references, including email addresses and phone numbers. In addition, in the "Other Document 1" section, applicants should submit a training portfolio OR a document with a link to a digital portfolio with samples of previous in-person and virtual training in which they have developed and/or led.

Position Details

Position Number	00007257
Position Type	EPS/SAAO
Full Time Equivalent (FTE) (1.0 = 40 hours/week)	1.00
Appointment	12 Month Recurring
Mandatory Designation - Adverse Weather	Non Mandatory - Adverse Weather
Mandatory Designation - Emergency Events	Non Mandatory - Emergency Event
Department ID	066202 - ORI - OROC Shared Positions
EEO	NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity. If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu. Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit. NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.