Manager of Artificial Intelligence Solutions

Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact.

Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the mission of the company; to actively engage in problem-solving; and to take ownership of your work every day. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes - making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector.

Acentra Health is looking for a Manager of Artificial Intelligence Solutions to join our growing team.

Job Summary:

The AI Solutions position plays a critical role within Acentra Health's AI & Automation Center of Excellence (COE), serving as the accountable solution lead for AI initiatives progressing beyond early-stage intake and discovery. This role assumes leadership at the L2 and L3 business case stages, translating approved concepts into structured pilots and proof-of-concept (POC) solutions that are viable, measurable, and ready for enterprise transition.

Operating similarly to a product manager within the COE model, the Manager of AI Solutions drives initiative design and requirements, coordinates cross-functional development efforts, embeds responsible AI and adoption considerations, and ensures clean handoffs to Product and Technology for scale. This is not a people management role, but a high-accountability individual contributor position focused on execution discipline, delivery quality, and value realization.

Responsibilities:

• Assume solution leadership for AI initiatives advancing past L1 intake, leading L2/L3 business case refinement, pilot definition, and execution planning.
• Collaborate with the Business Analyst to translate business cases into actionable requirements, align with AI Engineering on design and build plans, and coordinate delivery tracking with the Project Manager and Scrum Master.
• Coordinate cross-functional pilot development efforts across Business Analysts, AI engineers, data teams, and operational stakeholders.
• Embed responsible AI practices, governance checkpoints, and risk awareness into pilot design in alignment with Acentra Health's AI standards and regulatory expectations.
• Partner with the Transformation Office, Change Management, Business Lines, and Product to assess workflow readiness, adoption considerations, and operational impacts prior to pilot deployment.
• Define and track pilot success criteria, ensuring value realization is measurable and documented prior to transition.
• Plan and execute structured handoff to Product and Technology teams, ensuring clarity of requirements, constraints, risks, and performance expectations.
• Collaborate with the AI Portfolio Manager and VP of AI & Automation on portfolio prioritization, design patterns contributing to repurposing scale-ready solutions, and continuous improvement of the COE operating model.
• Read, understand, and adhere to all corporate policies including policies related to HIPAA and its Privacy and Security Rules.

The list of accountabilities is not intended to be all-inclusive and may be expanded to include other education- and experience-related duties that management may deem necessary from time to time.

Required Qualifications

• Bachelor's degree in Business, Healthcare Administration, Analytics, Information Systems, or related field; equivalent experience considered.
• 3+ years of experience in business analysis, product coordination, solution delivery, or technology-enabled transformation initiatives.
• Demonstrated experience translating business requirements into structured solution designs or pilots.
• Experience working cross-functionally with technical teams (engineering, data science, product) and operational stakeholders.
• Strong understanding of AI and automation concepts and their application within regulated or healthcare environments.
• Experience defining KPIs, success metrics, and measuring value realization for technology initiatives.
• Strong written and verbal communication skills with the ability to influence without direct authority.

Preferred Qualifications

• Experience working within an AI, Automation, or Digital Transformation Center of Excellence model.
• Familiarity with responsible AI frameworks (e.g., NIST AI Risk Management Framework) and governance best practices.
• Experience supporting healthcare operations, care management, claims administration, or public sector programs.
• Background in lightweight product management, pilot execution, or innovation program leadership.

Why us?

We are a team of experienced and caring leaders, clinicians, pioneering technologists, and industry professionals who come together to redefine expectations for the healthcare industry. State and federal healthcare agencies, providers, and employers turn to us as their vital partner to ensure better healthcare and improve health outcomes.

We do this through our people.

You will have meaningful work that genuinely improves people's lives across the country. We are a company that cares about our employees, and we give you the tools and encouragement you need to achieve the finest work of your career.

Benefits

Benefits are a key component of your rewards package. Our benefits are designed to provide you with additional protection, security, and support for both your career and your life away from work. Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts, and more.

Thank You!

We know your time is valuable and we thank you for applying for this position. Due to the high volume of applicants, only those who are chosen to advance in our interview process will be contacted. We sincerely appreciate your interest in Acentra Health and invite you to apply to future openings that may be of interest. Best of luck in your search!

~ The Acentra Health Talent Acquisition Team

Visit us at https://careers.acentra.com/jobs

EEO AA M/F/Vet/Disability

Acentra Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, status as a protected veteran or any other status protected by applicable Federal, State or Local law.

Experience in Lieu of Degree

For non-clinical roles, or when not required by the contract specifically, the Company acknowledges that practical, hands-on experience can provide skills and competencies equivalent to formal education. As such, in cases where a Bachelor's degree may be required, the Company will accept a minimum of six (6) years of directly relevant professional experience in lieu of a degree. In instances where the candidate has an Associate's degree, the Company will accept a minimum of three (3) years of directly relevant professional experience in lieu of the Bachelor's degree.

Compensation

The pay for this position is listed below.

"Based on our compensation philosophy, an applicant's position placement in the pay range will depend on various considerations, such as years of applicable experience and skill level."