Assistant Outreach Consultant

Groundbreaker. Game changer. Pioneer.

TRC has long set the bar for clients who require more than just engineering, combining science with the latest technology to devise innovative solutions that stand the test of time. From pipelines to power plants, roadways to reservoirs, schoolyards to security solutions, clients look to TRC for breakthrough thinking backed by the innovative follow-through of an industry leader.

TRC's professionals work with a broad range of commercial, industrial and government clients and the communities they serve. We deliver breakthrough solutions that address local needs -- so our clients can better succeed in an ever-changing world.

Working at TRC means tackling interesting, meaningful projects. We pride ourselves on our collaborative spirit, entrepreneurial zeal and agile corporate structure. We recognize that the expertise of our staff is our strongest asset, so we generously reward employees for successful performance and invest in their careers through training and the development of new skills and certifications.

TRC creates and implements sophisticated and innovative solutions to the challenges facing America's energy markets and infrastructure. A national energy and environmental services organization, TRC provides its services to America's major industries, utilities, banks, insurance companies, and federal, state, and local government agencies.

TRC is seeking to hire a part-time to full-time temporary Special Projects Consultant for an estimated six-month period to execute configuration of Captures Accounts and Sites to an organized account management CRM system. Hours may be as little as 8-hours a week, up to 40-hours a week, depending on the program needs.

We seek an individual with minimum five years' experience working with Energy Trust's CRM and Project Tracker system; knowledgeable of the Outreach Team's basic use of Captures for parent and child accounts, sites and projects within Captures, and the ability to gather and organize Captures into a higher functioning CRM for the Outreach Team. The Special Projects Consultant will collaborate with the data team, operations, and the outreach team to map entity accounts and sites within Captures assuring alignment with the client's CRM configuration of parent and child sites, project tracking and their identification numbering system.

The Special Projects Consultant will actively engage with front line and leadership staff to understand program complexities and formulate an organized methodology to create the Captures CRM account mapping. The Special Projects Consultant will create training and reference materials and provide staff training if asked.

Essential functions include:

* Collaborating with the individual energy advisors to understand their account base and sites

* Building a framework of mapping accounts and sites that are tailored to the unique attributes of each individual commercial building sector

* Research the client's CRM and PT system to align Captures account mapping with their system

* Execute the account mapping in Captures

* Explore how Captures views of old site imports/projects tied to an account can be managed to create an efficient and current account dashboard

* Make recommendations to Outreach leadership on process and system configuration improvements

Requirements:

* 5+ years' experience working on the Energy Trust of Oregon contract

* 5+ years' work experience with Energy Trust CRM and Project Tracker

* Working knowledge of commercial and multifamily incentive programs in Oregon

* Knowledge and familiarity of Captures accounts, sites, and system interfaces

* A self-starter who can work independently and multi-task with an elevated level of organization, communications, and interpersonal skills

* Proficiency in Microsoft Excel, PowerPoint, Word, and the ability to learn and operate TRC/client designed customer relationships management (CRM) systems.

* Excellent project management skills and ability to streamline processes and methodologies

Desired Skills:

* Previous experience within the energy efficiency industry or technologies

* Experience with utility-sponsored energy efficiency programs

Benefits*:TRC offers a competitive benefit package consisting of:

• Medical, dental, vision, and disability insurance.
• 401k package that includes both traditional and Roth IRA options and Company match.
• Paid time off contingent upon full time or part time status and level of seniority (ranging from 15 to 25 days per year).
• All full-time employees enjoy a minimum of 8 Paid Holidays per year.
• TRC ensures that all employees, including those that work part-time, receive paid sick, family, and disability leave in accordance with the laws of their state of residence.

*These benefits are applicable to US employees depending on their employment status (full time, part time, or temporary). TRC offers jurisdiction specific benefit packages for International and Puerto Rico employees.

Compensation: In accordance with local law, the below salary range is applicable for the job and location associated with this requisition. Compensation will vary based upon experience, education, skill level, geographical location, and other compensable factors.

Other Compensation:Employee may be eligible for participation in the Company's annual Discretionary Bonus Program which is contingent on Company, Business Segment, and Individual performance against Key Performance Indicators which vary by year and employee.

TRC is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. All employment decisions are made based on qualifications, merit, and business needs.We celebrate diversity and are committed to creating an inclusive environment for all employees.

The complete job description and application are available onTRC's career site.

TRC accepts applications for this position on an ongoing, rolling basis and reserves the right to cancel this posting at any time.