Division: Commercial
Reports to: C&I Team Leader
Status: Exempt/Officer
Officer Title: Vice President
Grade: 12
Salary Range: $102,570 - $147,544
Salary range updated 2/26/2026. Actual compensation within the pay range will be determined based on factors including, but not limited to, skills, prior relevant experience, and specific work location.
Location: Worcester, MA
Purpose/Objective:
Provides support to Commercial Banker(s) (CB) in monitoring and servicing an existing commercial portfolio of borrowing relationships of which some may have complex financing needs as well as performing underwriting. Continuously evaluates operational and financial performance to maintain portfolio quality and risk rating accuracy. Interacts with prospects and customers as well as bank employees to address credit and deposit service-related matters in a satisfactory manner. Assists CB's in all aspects of servicing and managing relationships as well as screening new prospect financing opportunities and loan requests from existing customers.
Key Accountabilities:
Portfolio Size/Composition
- Assists CBs with the management of a defined portfolio of existing Commercial Customers with average revenues between $10MM and $1B and borrowing needs of > typically $1.0MM or more.
- Customers may have unique and/or more challenging banking needs.
- Customers may require specialized knowledge/industry expertise (CRE/C&I/ABL)
- May be asked to manage accounts.
Portfolio Underwriting/Monitoring/Maintenance
- Completion of underwriting for New Money Requests, Modifications and Annual Reviews for relationships in addition to, periodic file memos/covenant tests, waivers per policy under the direction of the CB as a deal team
- Assists CB in the proactive management of the portfolio to ensure early detection of material changes in customer performance.
- Ability to prepare Opportunity Memo's/screening overview under the direction of the CB for new business requests that would be presented to senior lender and/or senior credit officer.
- Works with the team to manage all reporting requirements to ensure timely receipt of all financial, collateral, borrowing base, insurance, letter of credit and documentation exception/post-closing information.
- Requests Appraisals/Environmental Reports under the direction of the CB.
- Enters Line of Credit advance/pay down requests.
- Ensures completion of CIP Form(s) including any other required Know Your Customer compliance due diligence.
- Assists CB with overdrafts, as appropriate.
- Ensures Credit File completeness in FCM.
- Provides tracking and acts as liaison for the commercial team on Loan Review exceptions for financials and DLS related items
- Interfaces with other Banks for participation loans as lead or participant to provide or gather required financial reporting or other relevant information relative to the loan/relationship
Credit/Analytical Skills
- Credit Trained or years of equivalent level of experience to perform underwriting and modification responsibilities within nCino Loan Operating System as well as support other lending concentrations (C&I/CRE/BB) in the region as needed.
- Ability to assess financial performance and risk including identifying ways to mitigate risk to the bank.
- Solid working relationship with commercial lending group to ensure ongoing credit quality of portfolio when performing Annual Reviews, Modifications and New Money Requests under the direction of the RM
-
- Strong working knowledge of Loan policy and proven ability to adhere to sound risk management/pricing practices as well as to all internal and external credit/regulatory requirements.
- May have specialized industry/market knowledge consistent with portfolio (ABL/CRE/C&I).
Customer Service/Support
- Provides excellent customer service.
- Ability to resolve customer problems independently and interfaces with the appropriate internal banking departments.
- Assists CB in call preparation.
- Accompanies CB on calls as appropriate with existing customers and prospects.
Deal Structuring/Loan Closing
- Assists CB in loan structuring and term sheet preparation including ability to independently draft term sheets for less complicated deals for review and provide structural suggestions to CB.
- Ability to review most loan documentation with minimal guidance from CB.
- Assists CB with Loan Closings and post-closing follow up with the ability to conduct Loan Closings on less complicated deals independently.
Internal Partner Relationships
- Interacts with internal partners with minimal supervision of the CB.
- Provides mentorship to junior level Portfolio Managers and credit analysts
Product Knowledge
- Solid knowledge of Commercial Credit Products and Services.
- Working with CB and internal partners to identify various cross sell opportunities and make recommendations to meet customer needs.
Networking/Community Involvement
- Networking at community events with the lending team and meeting Centers of Influence to develop a presence in the Community.
Special Projects
- Assists with special projects as necessary and instructed by CB and/or Team Leader.
- Conducts risk compliance as appropriate.
- Ensures compliance with all banking laws, rules, regulations, and prescribed policies/practices/procedures necessary to reduce risk and uphold ethical standards related to and required by one's duties.
Education:
- BS Degree in Business, Economics or Finance
- Equivalent financial experience
- MBA a plus
Experience:
- Minimum of 10 years of Commercial Credit/Banking and/or related experience
Skills & Knowledge:
- Solid written and verbal communications skills
- Ability to present identified issues and recommended solutions to RM/Senior Management for new and existing relationships, as appropriate.
- Ability to multi-task and meet timeframes as directed by the CB/Team Leader/Senior Management
- Strong computer skills
- Ability to work as a member of team.
- Act as mentor to less senior PMs
Beacon Bank is an Equal Opportunity Employer - all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. If you would like to contact us regarding the accessibility of our website, need assistance completing the application process, or would like to request alternative methods of applying, please contact us at hr@berkshirebank.com.
Berkshire Bank
$102,570 - $147,544
Mar 27, 2026