Quality Audit Analyst - WBI
 Symetra | |
paid holidays, sick time, 401(k)
| |
 United States | |
 Mar 27, 2026 | |
|
About the role The Quality Assurance and Training Specialist will be a subject matter expert within the assigned department and Symetra Best Practices and Process. The position will identify learning opportunities, provide timely quality feedback and resolve issues while setting expectations regarding process, service in/or performance guarantees. What you will do Quality analysis of the claims process for:
Analyze results:
Why Work at Symetra Here's what some of our employees share about why they choose to work at Symetra: "Joining Symetra was the best career move I've ever made! Friends encouraged me to apply, and from day one, I felt truly welcomed. Even as a telecommuter, I feel deeply connected and engaged with my team-we've built strong working relationships and genuine friendships. I love my job, the people, and the opportunity to learn something new every day." - Toni M., RFP Analyst What we offer you Benefits and Perks We don't take a "one-size-fits-all" approach when it comes to our employees. Our programs are built to make your life better both at work and at home.
Compensation Hourly Range: $27.10 - $45.16 plus eligibility for annual bonus program. Who You Are
Please review Symetra's Remote Network Minimum Requirements:
As a remote-first organization committed to providing a positive experience for both employees and customers, Symetra has the following standards for employees' internet connection:
When applying to jobs at Symetra you'll be asked to test your internet speed and confirm that your internet connection meets or exceeds Symetra's standard as outlined above.
Identity Verification
Symetra is committed to fair and secure hiring practices. For all roles, candidates will be required (after the initial phone screen) to be on video for all interviews. Symetra will take affirmative steps at key points in the process to verify that a candidate is not seeking employment fraudulently, e.g. through use of a false identity.
Failure to comply with verification procedures may result in:
We empower inclusion At Symetra, we aspire to be the most inclusive insurance company in the country. We're building a place where every employee feels valued, respected, and has opportunities to contribute. Inclusion is about recognizing our assumptions, considering multiple perspective, and removing barriers. We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our efforts here.
Creating a world where more people have access to financial freedom
Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work, we're guided by the principles of Value, Transparency and Sustainability. This means we provide products and services people need at a competitive price, we communicate clearly and openly so people understand what they're buying, and we design products--and operate our company--to stand the test of time. We're committed to showing up for our communities, lifting up our employees, and standing up for diversity, equity and inclusion (DEI). Join our team and help us create a world where more people have access to financial freedom. For more information about our careers visit: https://symetra.eightfold.ai/careers
Work Authorization
Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company. | |