New

Medical Receptionist (Surgery Department)

TEKsystems
$20.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Virginia, Norfolk
Mar 24, 2026
Medical Receptionist - Surgery Department (OnSite) Location: Norfolk, VA, 23507 Schedule: Monday-Friday, 8:30 AM-5:00 PM Type: ContracttoHire (4month contract) Position Summary: The Medical Receptionist (Surgery Department) serves as the first point of contact for patients and visitors. This role supports frontend clinical operations in a busy setting where accuracy, professionalism, and strong customer service skills are essential. All administrative and patient access functions are completed within EPIC, the practice's single electronic health record (EHR) system. Patient Access & Front Desk Operations: * Check patients in and out of clinic visits * Verify and update insurance, demographics, and patient documentation in EPIC * Collect and scan insurance cards and photo IDs * Process copays, balances, and payments at time of service * Handle highvolume, multiline phone calls * Maintain compliance and accuracy in all frontdesk workflows Scheduling & Appointment Coordination * Manage and prepare provider schedules * Schedule followups, postops, and inoffice procedures * Make appointment reminder and confirmation calls * Coordinate referrals and ensure required documentation is completed * Maintain accurate schedule information in EPIC Administrative & EPIC System Support * Ensure all documentation is complete within EPIC * Send task messages to clinical teams as needed * Support clinic flow by collaborating with medical assistants, nurses, and providers Required Skills & Experience Must Haves: * Medical receptionist experience (preferably in a specialty or surgical setting) * EPIC experience (scheduling, registration, verification, messaging) * Strong background in medical reception, front office, or patient access * Experience scheduling appointments and handling highvolume calls * Ability to multitask, stay organized, and maintain professionalism under pressure Work Environment * Fastpaced, inoffice clinical setting * 2-3 medical receptionists assigned on each side of the clinic floor * Consistently high call volume * Surgical provider schedules create variable daily traffic * Required attire: black, gray, or burgundy scrubs (may be mixed/matched) * Reports directly to the department's Office Coordinator Why This Role Is Open * Recent employee departure * The clinic has an immediate need for frontdesk coverage What This Role Offers (Employee Value Proposition) * Teachingfocused environment with professional development * Regular educational opportunities such as lunchandlearns * Supportive leadership that promotes from within * Exposure to a wide variety of surgical specialties * A collaborative, patientfocused team culture Compliance & Additional Details * background check required * Drug and medical screening * Benefits may include: medical/dental/vision, 401(k), life insurance, disability, HSA, timeoff programs, and employee assistance services (eligibility varies by classification and tenure) Job Type & LocationThis is a Contract to Hire position based out of Norfolk, VA. Pay and BenefitsThe pay range for this position is $20.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully onsite position in Norfolk,VA. Application DeadlineThis position is anticipated to close on Apr 3, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.