New

Technology and Operations Lead

The University of North Carolina at Greensboro

$58,153 - $64,614

United States, North Carolina, Greensboro

Mar 17, 2026

Posting Details

Requisition Number	S3096
Position Number	997961
Position Classification Title	IT Operations Technician
Functional Title	Technology and Operations Lead
Position Type	Staff
University Information	Located in North Carolina's third largest city, UNC Greensboro is among the most diverse, learner-centered public research universities in the state, with 18,000 students in eight colleges and schools pursuing more than 150 areas of undergraduate and over 200 areas of graduate study. UNCG continues to be recognized nationally for academic excellence, access, and affordability. UNCG is ranked No. 1 most affordable institution in North Carolina for net cost by the N.Y. Times and No. 1 in North Carolina for social mobility by The Wall Street Journal - helping first-generation and lower-income students find paths to prosperity. Designated an Innovation and Economic Prosperity University by the Association of Public and Land-grant Universities, UNCG is a community-engaged research institution with a portfolio of more than $67M in research and creative activity. The University's 2,600 staff help create an annual economic impact for the Piedmont Triad region in excess of $1B.
Primary Purpose of the Organizational Unit	This is a new position created to support the launch of the Jeanne Tannenbaum Center for Creative Practice on UNCG's Millennial Campus in 2026. As a technology-rich, multi-use facility integrating virtual production, immersive learning, performance, and creative research, the JTCCP requires dedicated leadership to oversee technical operations, building systems, user support, and cross-campus coordination. This position establishes core operational infrastructure for the JTCCP and will serve as a key member of its inaugural leadership team. This position ensures the stability, security, and performance of all technical infrastructure; provides training, production support, and technical guidance for university and community users; manages relationships with external technology vendors and service providers; and directs facility operations including scheduling, space rentals, and safety procedures. This position provides occasional support to technology-driven projects at the Weatherspoon Art Museum ( WAM) and/or partnerships between the JTCCP and WAM.
Position Summary	The Technology and Operations Lead is responsible for managing all specialized building operations, technical systems, and event production within the Jeanne Tannenbaum Center for Creative Practice. The center includes a flexible black box theater, LED volume, three creative studios, a maker space with podcast rooms, and meeting spaces that support transdisciplinary instruction, research, and community work. The role serves as the primary liaison to UNCG's Information Technology Services, Parking Services, Campus Security, and Facilities Operations. This position occasionally supports technology-driven projects at the Weatherspoon Art Museum and assists in partnerships between the two facilities as appropriate.
Minimum Qualifications	Work in this class involves the operation of vehicles and/or equipment in support of State agencies and universities. Employees may operate a variety of vehicles/equipment in the performance of daily tasks, or may specialize in the operation of specific types of vehicles/equipment. Program areas supported may include but are not limited to public transportation, grounds maintenance, transportation of juvenile offenders, solid waste hauling, mail transport, cargo transport, forest fire fighting, reforestation, and hydrogeological drilling. Employees may supervise temporaries or court-secured individuals in the performance of tasks.
Additional Required Certifications, Licensures, and Certificates
Preferred Qualifications	Education and Training: Bachelor's degree or equivalent combination of education and professional experience. Advanced training or certifications in technical production, immersive technology, AV systems, virtual production, LED volume operation, or related fields preferred. Professional Skills and Experience: Five years of experience in technical operations, event production, or facility management in a creative, performance, media, or academic environment. Demonstrated experience managing complex AV systems, lighting, audio, projection, digital media, and/or immersive or real-time rendering technologies. Experience training and supervising student, part-time, or technical staff. Strong organizational, communication, and project-management skills. Ability to work independently under multiple deadlines and manage simultaneous projects across diverse user groups. Ability to work flexible hours, including evenings and weekends. Additional Qualifications: Knowledge of safety procedures and industry best practices for technical production, makerspaces, and creative facilities. Experience with vendor contracts, service agreements, or technology procurement is preferred. Demonstrated experience working effectively with diverse populations.
Alternate Option	If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
Special Instructions to Applicants	Applicants are required to upload a list of at least three (3) professional references that includes: Name Company Name Type of reference (Professional, Supervisor, Colleague, Academic, or Personal). One (1) of those references will need to be a current or previous supervisor. Email Address Contact Phone Number
Recruitment Range	$58,153 - $64,614
Org #-Department	Weatherspoon Art Museum - 11001
Work Hours of Position	9 A.M - 5 P.M., M - F, some weekends and evenings.
Number of Months per Year	12
Posting Requirements
Job Family	Information Technology
Career Banded Title	IT Operations Technician
Open Date	03/16/2026
Close Date	04/06/2026
FTE	1.000
FLSA	Non-Exempt
If other, please indicate
If time-limited, please specify end date for appointment.	This will be a 3-year time limited appointment with possibility of renewal.
Salary Grade Equivalency