New

Manager SaaS Operations

Vaco
$50.00 - $80.00 / hr
United States, New York, New York
Mar 13, 2026
Manager, SaaS Operations and Vendor Management Location:Onsite, New York City Type:Contract-to-Hire Opportunity We are seeking aManager, SaaS Operations and Vendor Managementto bring structure, visibility, and strategic ownership to the software ecosystem that powers our organization. This role oversees how the company procures, governs, and optimizes its SaaS portfolio-ensuring the right tools are in place at the right cost, with appropriate controls and governance. As a key member of our operations team, you will manage vendor relationships, lead contract strategy and renewals, and drive licensing optimization. You'll play a pivotal role in building a centralized system of record for enterprise software, partnering closely with IT, Security, Finance, Legal, and other stakeholders to create a scalable and efficient SaaS environment that supports company growth. Key Responsibilities SaaS Strategy & Vendor Management Lead end-to-end software procurement, vendor evaluation, contract negotiation, and renewals. Develop and own vendor relationship and contract strategies, ensuring alignment with organizational priorities. Optimize SaaS spend through strategic license management, pricing analysis, and usage evaluation. SaaS Governance & Operational Management Build and maintain a centralized SaaS inventory and license management system. Establish governance standards, lifecycle management frameworks, and approval workflows. Develop reporting and documentation that enhances visibility into software usage, cost, and compliance. Cross-Functional Partnership Partner with IT, Security, Finance, and Legal teams to align software investments with business needs and risk frameworks. Oversee vendor onboarding, compliance, and lifecycle governance. Provide data-driven insights and ROI analyses to support software-related decision-making. Required Qualifications 3+ years of experience in vendor management, procurement, business operations, consulting, legal, finance, or enterprise IT. Experience reviewing, negotiating, or structuring commercial agreements and pricing models. Proven ability to develop and formalize operational processes such as governance frameworks and approval workflows. Strong financial and analytical acumen, with experience evaluating SaaS spend, usage data, and ROI. Excellent written communication skills, with experience producing executive-level summaries and documentation. Demonstrated success collaborating cross-functionally with IT, Security, Legal, and Finance. Preferred Qualifications Experience with procurement management tools (e.g., Zip) or similar SaaS management platforms. Familiarity with SaaS inventory or spend management systems. Exposure to information security or compliance requirements in enterprise technology environments. Experience partnering with Legal on contract standardization and risk mitigation. Knowledge of SaaS pricing models, vendor negotiations, and license optimization. Background in high-growth technology organizations with complex SaaS ecosystems. Prior ownership of enterprise SaaS procurement, renewals, or license optimization initiatives. Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.