New

Remodel & Relocation Specialist

Tesla Motors, Inc.
paid holidays, flex time, 401(k)
United States, Texas, Austin
Mar 13, 2026
What to Expect Tesla's Remodel and Relocation team is looking for individuals who are passionate about improving the customer experience. In this role you will work with the Asset Control team to handle tasks that will help with customers Remodel and Relocation requests. You will be a key player to drive process improvements and eliminate root cause defects. As part of the Remodel and Relocation team you will gain a broader business perspective by collaborating with Customer Support, Energy Operations, P&T, Permitting, Finance, and other interdepartmental teams. What You'll Do Provide timely assistance to customer with Remodel and Relocation requests Ability to be flexible for the ever-changing demands and needs of the business as it evolves Adhere to the department's preset service levels with a proactive approach in managing workload with minimal supervision Specialists are required to make outbound calls and take inbound calls All cases require a first call contact with the customer Must be well versed in contract terminology (PPA, Lease, MyPower, PowerWall, SolarRoof), Solar Loan & Cash Agreements, to understand financial implications and installation specifications What You'll Bring 1-3 years Tesla experience Exceptional time management, organizational, customer service and multi-tasking skills Advanced written and verbal communication skills;Intermediate Mathematical skills Detail-oriented, analytical, with a proactive approach to problem-solving and root cause identification Critical thinker with demonstrated ability to think outside of the box to get the job done Ability to interact in a team environment and demonstrate flexibility to adapt to quickly changing business needs Ability to work independently to make decisions and solve problems Compensation and Benefits Benefits Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire: Medical plans > plan options with $0 payroll deduction Family-building, fertility, adoption and surrogacy benefits Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA Healthcare and Dependent Care Flexible Spending Accounts (FSA) 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits Company paid Basic Life, AD&D Short-term and long-term disability insurance (90 day waiting period) Employee Assistance Program Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays Back-up childcare and parenting support resources Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance Weight Loss and Tobacco Cessation Programs Tesla Babies program Commuter benefits Employee discounts and perks program