Clinical Care Coordinator - Oncology - 138817

Under general supervision, the Clinical Care Coordinator provides clinical coordination scheduling services for the Oncology Division. Duties include high-level administrative support, planning, and managing clinical activities. This position will serve as the Clinical Care Coordinator for assigned Oncologists and Advanced Practice Providers.

Key Responsibilities

• High-level administrative support, planning, and managing clinical activities.
• Manages and maintains complex calendars for meetings and appointments.
• Assists with the coordination of travel arrangements and processes reimbursements of expenses as needed.
• Prepares and distributes clinic notes to referring physicians and medical records. Coordinates and executes projects.
• Coordinates weekly General Tumor Boards and organizes all logistics, which includes collecting and compiling of pathology reports/slides/films for each patient case from internal and external sources, sending to Pathology & Radiology Departments for review, organizing all patient clinical information in a presentable manner, scheduling weekly meetings, and maintaining historical records on all patient cases reviewed.
• Attends meetings and takes minutes to prepare and distribute to all team members.
• Communicates with faculty, clinic staff, administrators, professional organizations, and outside agencies (i.e., insurance companies, community medical groups) as needed to complete daily job duties.

The Clinical Care Coordinator is also responsible for registering new patients, triaging all incoming New Patient referrals, including registration of new patients, financial arrangements, and providing customer service to schedule the patient. Other duties are assigned as needed.

• Three (3) years of related experience.

• Experience in working in a large, complex healthcare setting.

• Experience working with Health Insurance companies and Community Medical Groups.

• Knowledge of scheduling medical appointments and authorization processes.

• Excellent ability to communicate both orally and in writing.

• Demonstrated knowledge and advanced-level skills in word processing software applications (Word, Excel, Teams, Outlook, & PowerPoint) and Electronic Medical Record.

• Ability to interact well with care teams, and all patients and families.

• Excellent customer service skills.

• Experience in supporting physician faculty travel, reimbursements, and calendar management.

• Prior Oncology experience.

• Experience with the Epic EHR system.

• Knowledge of medical/scientific terminology.

• Knowledge of various insurance products and 3rd party payors.

• Must be able to work various hours and locations based on business needs.

• Employment is subject to a criminal background check and a pre-employment physical.

If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.

If applicable, life-support certifications (BLS, NRP, ACLS, etc.) must include hands-on practice and in-person skills assessment; online-only certification is not acceptable.

UC San Diego Health is the only academic health system in the San Diego region, providing leading-edge care in patient care, biomedical research, education, and community service. Our facilities include two university hospitals, a National Cancer Institute-designated Comprehensive Cancer Center, Shiley Eye Institute, Sulpizio Cardiovascular Center, the only Burn Center in the county, and and dozens of outpatient clinics. We invite you to join our team!

Applications/Resumes are accepted for current job openings only. For full consideration on any job, applications must be received prior to the initial closing date. If a job has an extended deadline, applications/resumes will be considered during the extension period; however, a job may be filled before the extended date is reached.

To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community.

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

For the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination

UC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information.

UC San Diego Health maintains a marijuana and drug free environment. Employees may be subject to drug screening.

Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer.

a. "Misconduct" means any violation of the policies governing employee conduct at the applicant's previous place of employment, including, but not limited to, violations of policies prohibiting sexual harassment, sexual assault, or other forms of harassment, or discrimination, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct:

• UC Sexual Violence and Sexual Harassment Policy
• UC Anti-Discrimination Policy
• Abusive Conduct in the Workplace