New

Customer Service Coordinator

Aleron
United States, New York, Buffalo
Mar 12, 2026
Description Acara Solutions is seeking a Customer Service Administrator to join our client, a printing and office equipment company in Cheektowaga. Type: Temp to Perm Hourly rate: 20/HR Schedule: Monday-Friday 8AM to 5PM This role will involve a variety of essential tasks, such as answering phones, shipping toner, dispatching service technicians, and handling billing. Answer incoming customer calls professionally. Enter service requests accurately. Dispatch technicians to customer locations as needed. Maintain ongoing communication with technicians to ensure timely service. Provide customers with updates on scheduling and service status. Perform general office tasks, including filing, data entry, and managing emails. Support the service department with daily operational activities. Job Requirements Required Skills / Qualifications: Minimum of a High School Diploma of GED is required Proficiency in Microsoft Office suite After you apply, you may receive a call or message from our AI Talent Scout about this role or other opportunities that match your skills and preferences. AI agent role is to help speed up your hiring process by answering questions, confirming basic information, and identifying whether there's a mutual fit. The call or chat may be recorded so that our recruiting team can review it - they make all final hiring decisions, while AI agent simply helps move you forward faster. The best part? They are available 24/7, so you can connect whenever it's convenient for you. Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct) are an Equal Opportunity Employer. Race/Color/Gender/Religion/National Origin/Disability/Veteran. Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status. Apply