Family Support Specialist

Maricopa County
parental leave, sick time, tuition reimbursement, relocation assistance
United States, Arizona, Mesa
1001 West Southern Avenue (Show on map)
Mar 12, 2026
Posting Date 03/10/26 Application Deadline Open Until Filled Pay Range $18.00 - $28.25 hourly Salary offers are based on the candidate's equivalent experience and internal equity with other employees within the same job classification. This position is eligible for overtime compensation for all hours worked over 40 in the designated workweek. Job Type Unclassified Department Human Services About the Position Are you passionate about helping Maricopa County's most vulnerable young children succeed in school and in life beyond school? Apply now for our Family Support Specialist opening! The Family Support Specialist promotes children's development by providing services that support early learning, health, and family well-being, collaborating with families, our education teams, and community partners. About the Early Education Division The Early Education Division is federally funded to administer center-based Head Start and Early Head Start early care and education, along with community resources and referrals, to support economically disadvantaged children in being ready for school and families in achieving self-sufficiency. Currently, classrooms are operated through a mixed service delivery model of full-year, part-year, community, and school-based sites, operated directly by Maricopa County and through contracted Child Care Partnerships. About Us The Maricopa County Human Services Department (HSD) builds community resilience and promotes the well-being of County residents by helping people and families thrive through a variety of programs and services that address adversity. These opportunities include early childhood education, housing, homeownership, independent living services for seniors and adults with disabilities, career development for job seekers with barriers to employment, crisis rental and utility assistance, and support for people experiencing homelessness. HSD is committed to delivering innovative and comprehensive services in a collaborative approach that preserves dignity, promotes respect, and facilitates social and economic mobility. In 2025, the Human Services Department was the proud recipient of 23 Achievement Awards from the National Association of Counties (NACo), highlighting the Department's commitment to supporting low-income and at-risk communities. Maricopa County Human Services was honored for a wide variety of programs that showcase their valuable work, including Regional Solutions to Homelessness in Rural and Underserved Communities, Pathway to Rapid Reemployment, Tonopah Fire Station Improvements, Refugee Relocation Assistance Program, the Early Education Division's EVIT Expanded Partnership, and several other initiatives. Join our team and unlock your potential! Proud to Offer Work with a greater purpose Tuition reimbursement Exceptional work-life balance Opportunities for growth and development within Maricopa County Low-cost, high-value healthcare for you and your qualifying dependents Child care benefits, including access to our on-site center Maricopa County Kids Club, dedicated to serving Maricopa County families Paid vacation, sick time, and parental leave Extensive wellness program, including an incentive Enrollment in the Arizona State Retirement System, a defined retirement benefit requiring a 12% monthly contribution rate that includes a 100% employer match on Day 1 Want to learn more about the County's Qualifying and Compensation Philosophy? Follow this link to learn more! Work With Us \| Maricopa County, AZ We Require Two years of case management experience Associate's degree in Social Work, Family Studies, Early Childhood Education, Education, or a closely related field Other Requirements Must possess or have the ability to obtain a valid Arizona driver's license by the time of hire Must secure a Level 1 Fingerprint Clearance Card through the Arizona Department of Public Safety Must complete a medical exam that includes screening for tuberculosis (TB) Must obtain a CPR, first aid, and food handler's certification within six weeks of hire Ability to read, write, and speak Spanish may be required for some positions We Also Value Bachelor's Degree in Social Work, Family Studies, Early Childhood Education, Education, or a closely related field Job Contributions Build collaborative relationships with parents to establish trust and educate them on available community resources Initiates and maintains partnerships with community agencies that provide health, social, employment, and educational services Refers families for services, assists with access, and monitors completion Facilitates, encourages, and supports parent involvement; organizes parent committee meetings and parent training activities based on family needs Makes periodic home visits scheduled around working families' availability Partners with families to identify goals, strengths, and services needed Development and support implementation of Family Partnership Agreements Assumes responsibility for child recruitment and maintains enrollment for assigned sites throughout the program year Completes applications for program enrollment and coordinates enrollment, termination, and drop procedures Monitors child attendance and contacts parents regarding absenteeism or other concerns Works collaboratively with the Education team to ensure families receive comprehensive, highquality services Assists other content areas (mental health, disabilities, health, education) and collaborates with coordinators to ensure family needs are met Monitors and collects all 30, 45, and 90day health requirements, including dental exams, physicals/wellbaby checks, and immunizations Conducts required screenings such as hearing, vision, TB, lead questionnaires, and lead/hemoglobin tests Ensures all health records are accurate, up to date, and submitted according to County and program policies Maintains current, accurate, and confidential records (paper and electronic) Runs reports to track services and ensure compliance Completes data entry, case notes, and documentation in a timely and compliant manner Provides front desk coverage for the Head Start program as needed and participates in a weekly office day Works with multiple computer systems effectively Provides excellent customer service to the public, including using deescalation techniques and navigating difficult conversations when necessary Organizes and conducts family engagement activities on a regular basis Performs other duties as assigned Working Conditions Work is routinely performed in an office environment and may require extended periods of sitting, reading, and typing The position requires travel to and from various County, client, and contractor locations during the scheduled workday, in accordance with County policies regarding the use of County vehicles and/or private vehicles used for County business Selection Procedure Consideration will only be given to candidates who submit online applications Candidates will be contacted primarily through email and their Workday online application profile Must pass a pre-employment background and/or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety-sensitive Maricopa County is an equal opportunity employer and is committed to providing equal employment opportunities to all applicants. If you require a reasonable accommodation during the application process or to perform the essential functions of the position under the Americans with Disabilities Act (ADA), please contact MHRFeedback@maricopa.gov to initiate the interactive process. Apply Now!