Senior Contract Pharmacy Operations Specialist

POSITION SUMMARY:

Provide dedicated operational support for Contract Pharmacy and Alternate Distribution Model (ADM) programs, ensuring accurate execution, timely fulfillment, and protection of existing 340B value. This role is responsible for end-to-end ADM operational execution, including packing and shipping product to contract pharmacy partners in accordance with defined schedules and partner requirements.

Position: Senior Contract Pharmacy Operations Specialist

Department: Pharmacy Admin

Schedule: Full Time

ESSENTIAL RESPONSIBILITIES / DUTIES:

Key Responsibilities

Contract Pharmacy Operations

• Manage day-to-day operational workflows for contract pharmacy programs.
• Support setup and maintenance of contract pharmacy 340B purchasing accounts with wholesalers.
• Coordinate with internal and external contract pharmacy administrators and pharmacy partners.
• Support audit readiness and documentation related to contract pharmacy operations.
• Review and approve invoices to ensure proper payment.

ADM Operational Execution

• Execute ADM workflows in alignment with contract terms and 340B compliance requirements.
• Investigate and resolve discrepancies impacting ADM value capture.
• Serve as the primary operational contact for ADM partners.
• Maintain clear documentation of ADM and contract pharmacy workflows.
• Prepare and place all orders in accordance with the set parameters.
• Maximize ADM potential while ensuring that the Covered Entity can operate without impact.
• Prepare all regulatory paperwork related to ADM orders.

ADM Packing & Shipping

• Own packing and shipping of ADM product to contract pharmacies across all programs.
• Ensure shipments are prepared accurately, securely, and in accordance with:
  
  
  • Partner-specific shipping schedules
  • Product handling requirements
  • Contractual service-level expectations
  
  
  
  
• Coordinate shipment timing to ensure continuity of supply at contract pharmacy sites.
• Track shipments, resolve delivery issues, and maintain shipping documentation.

(The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required).

JOB REQUIREMENTS

Education:

• Required: High school diploma or equivalent degree and strong mathematical skills.
• Preferred: Some college, and associates or Bachelor's degree

Certificates, Licenses, Registrations Required:

• Required - Registration as a Pharmacy Technician with the Massachusetts Board of Pharmacy.
• Required - National pharmacy technician certification from either Pharmacy Tech Certification Board (PTCB) Adv. prior to role entry or obtain the PTCB Adv. certification within 6 months of hire.
• Preferred - Apexus 340B ACE certification highly recommended

Experience:

• 3-5 years of experience in 340B operations, contract pharmacy, ADM, specialty pharmacy, or purchasing operations

Knowledge, Skills & Abilities (KSA):

• Requires mathematical skills, knowledge of purchasing and material management.
• Effective interpersonal skills to interact appropriately with hospital staff, colleagues, external partners, and others.
• Working knowledge of 340B program as it relates to drug purchasing and operations.
• Ability to solve complex problems related to drug purchasing, 340B utilization, or drug pricing.
• Experience with Microsoft programs (i.e. MS Word, Excel, Outlook) and web browsers. Experience with Pharmacy Management software preferred.
• Experience with fulfillment, packing, and shipping workflows.
• High attention to detail with strong analytical and problem-solving skills.
• Ability to readily adapt to changes in schedule specifications, and work priorities as the business and customer needs demand.
• Physical ability to lift heavy loads as required for handling medication orders.
• Must maintain the required level of competency to perform the essential duties and responsibilities.

Compensation Range:

This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being.

NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location.

Equal Opportunity Employer/Disabled/Veterans

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