Client Executive

We are looking for an experienced, high-impact Client Director to join our vibrant Chicago office. As a key leader in the rapidly expanding US arm of our global, independent agency, you won't just manage accounts-you'll be a strategic architect for some of the world's most iconic brands, with a strong focus on branding/identity and CPG.

You are a proactive leader ready to hit the ground running. Splitting your focus between Chicago and European offices, you will act as a trusted partner and "critical friend" to senior clients, ensuring we don't just meet expectations, but redefine them.

• Relationship Architect: Maintain and deepen C-suite relationships, ensuring long-term loyalty and partnership.
• Growth Driver: Identify untapped opportunities, lead winning pitches, and take commercial responsibility for account scaling.
• Global Collaborator: Seamlessly manage complex projects across time zones, uniting strategy and creative teams
• Mentor & Coach: Nurture the next generation of client services talent, fostering a culture of excellence and professional growth.

You thrive in the "thinking" as much as the "doing." You aren't just checking boxes; you're providing action-oriented direction that inspires creative and strategic breakthroughs.

• A Compelling Communicator: You possess the gravitas to persuade internal teams and the charisma to lead a boardroom.
• Culturally Obsessed: You live and breathe marketing trends and cultural shifts, bringing that "outside-in" knowledge to every client conversation.
• Operationally Elite: You juggle multiple high-stakes workstreams with ease, ensuring every project is delivered with precision and flair.
• Empathetic Leader: You believe in bringing out the best in others and take pride in the development of your team.

• Experience: Proven track record in a global agency setting, ideally within the CPG sector.
• Expertise: Deep knowledge of the branding lifecycle-from high-level strategy and design to activation and comms.
• Commercial Savvy: Expert-level management of client budgets, forecasting, and P&L.
• Leadership: Significant experience managing senior-level stakeholders and direct reports.
• Reporting to: Managing Director (US)

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