Security Officer - Lobby Concierge

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Lobby Concierge in Los Angeles, CA, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Join Allied Universal at a commercial real estate front desk where you will welcome tenants and visitors, manage access control and badges, support security-related logging and reporting, and respond to alarms and service requests with clear communication. You will help maintain a professional lobby presence while using computer and/or tablet tools to document activity. Bring a caring, people-first mindset as you deliver through teamwork, act with integrity, and stay agile, reliable, and innovative.

Position Type: Full Time

Pay Rate: $21.00 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to tenants, guests, vendors, and/or staff at a commercial real estate front desk by following Allied Universal security-related procedures and site-specific policies.
• Monitor lobby activity, building access points, and/or cameras where assigned to help to deter unauthorized entry and report irregular activity.
• Control access by verifying identification, processing visitor sign-in, issuing temporary credentials where applicable, and directing individuals to appropriate locations.
• Respond to incidents and critical situations in a calm, problem-solving manner, including notifying appropriate personnel and documenting actions taken.
• Complete required logs and reports, communicate with building management and/or on-site teams, and support emergency response activities when appropriate.

Minimum Requirements:

• Alarm panel experience is preferred.
• Customer service experience is preferred.
• Being comfortable using a computer or tablet is preferred.
• Access control and/or badge experience is preferred.
• A guard card and/or license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.