Facility Manager

Senior Facility Manager - JLL

What this job involves: As a Senior Facility Manager at JLL, you'll lead the strategic oversight and operational excellence of facilities management services for our client portfolio. This role places you at the heart of creating exceptional workplace experiences, where you'll manage critical building systems, vendor relationships, and facilities teams to ensure seamless daily operations. You'll develop and implement preventive maintenance programs, oversee capital improvement projects, and drive sustainability initiatives that align with both client objectives and organizational goals. At JLL, we are collectively shaping a brighter way - for our clients, ourselves and our fellow employees - and in this position, you'll be instrumental in delivering innovative facilities solutions that enhance occupant satisfaction while optimizing operational efficiency and cost-effectiveness. You'll serve as the primary point of contact for senior client stakeholders, translating complex technical requirements into actionable strategies while building trusted partnerships. This role requires balancing immediate operational demands with long-term strategic planning, ensuring that every facility under your care operates at peak performance while adapting to evolving business needs and industry best practices.

What your day-to-day will look like:

• Lead and mentor a facilities team, providing guidance on technical issues, service delivery standards, and professional development opportunities

• Oversee all aspects of building operations including HVAC, electrical, plumbing, life safety systems, and building automation to ensure optimal performance and compliance

• Develop and manage annual operating budgets, tracking expenses, identifying cost-saving opportunities, and providing detailed financial reporting to stakeholders

• Conduct regular site inspections to assess facility conditions, identify maintenance needs, and ensure adherence to safety regulations and quality standards

• Manage vendor and contractor relationships, negotiating contracts, monitoring service level agreements, and ensuring timely delivery of high-quality services

• Coordinate capital improvement projects from conception through completion, including scope development, budget management, and stakeholder communication

• Respond to emergency situations and critical facility issues, implementing contingency plans and ensuring minimal disruption to building occupants

• Drive sustainability initiatives and energy management programs that reduce environmental impact while achieving operational and financial targets

• Prepare comprehensive reports and presentations for client leadership, communicating facility performance metrics, project updates, and strategic recommendations

Required qualifications:

• Bachelor's degree in Facilities Management, Engineering, Business Administration, or related field

• 6+ years of progressive facilities management experience, with at least 3 years in a leadership role

• Strong knowledge of building systems including HVAC, electrical, plumbing, fire/life safety, and building automation systems

• Proven experience managing operational budgets and capital projects ranging from planning through execution

• Demonstrated ability to lead, develop, and motivate facilities teams while fostering a culture of collaboration and continuous improvement

• Excellent client relationship management skills with the ability to communicate complex technical information to diverse audiences

• Proficiency in computerized maintenance management systems (CMMS) and Microsoft Office Suite

Preferred qualifications:

• Professional certifications such as Certified Facility Manager (CFM), Facility Management Professional (FMP), or Project Management Professional (PMP)

• Experience managing facilities in commercial environments, with portfolio responsibility exceeding 500,000 square feet

Location: El Paso, TX