Regional Operations Planning Analyst

Be part of an amazing story.

Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions...about inspiring stores and irresistible products...about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

The Regional Operations Planning Analyst focuses on operational workforce planning and plays a critical role in translating business requirements into actionable insights through advanced analytics and reporting. This role works independently to analyze data, influence stakeholders, and apply both technical expertise and strategic thinking to support informed decision-making and operational effectiveness.

What You Will Do

• Use predictive analytics and data visualization tools to translate business needs into actionable insights.
• Conduct in-depth data analysis to identify trends, patterns, risks, and opportunities for operational improvement.
• Partner with the Regional Director, Operations Planning, stakeholders, and facility leaders to gather requirements, analyze business challenges, and recommend data-driven solutions.
• Prepare and deliver regular progress reports to stakeholders and leadership.
• Develop ad hoc analyses and reports to support management decision-making.
• Leverage Excel and PowerPoint to clearly present findings and recommendations that enable informed leadership decisions.
• Work independently to manage priorities, meet deadlines, and deliver high-quality results.
• Influence stakeholders by communicating complex information in a clear, concise, and compelling manner.
• Stay current on industry trends, tools, and best practices to continuously strengthen analytical capabilities.
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.
• In addition to the essential duties mentioned above, other duties may be assigned.

Skills You Will Need

Operational Workforce Planning Expertise: Understanding of operational staff planning concepts and methodologies, with the ability to align workforce strategies to business needs and performance objectives.

Advanced Data Analysis & Predictive Modeling: Strong experience conducting in-depth data analysis, identifying trends and risks, and applying predictive analytics to drive actionable insights and operational improvements.

Data Visualization & Technical Proficiency: Proficiency in Excel and PowerPoint, with familiarity in visualization and analytical tools such as Tableau, Power BI, SQL, or Python to support reporting and insight generation.

Strategic Thinking & Business Acumen: Ability to apply technical expertise with a strategic mindset to influence workforce planning decisions and support long-term operational effectiveness.

Problem-Solving & Critical Thinking: Strong analytical and problem-solving skills, with keen attention to detail and the ability to translate complex data into practical solutions.

Stakeholder Influence & Communication: Excellent written and verbal communication skills, with the ability to present complex information clearly and persuasively to leadership and cross-functional partners.

Cross-Functional Collaboration: Proven ability to partner effectively with regional leadership, stakeholders, and facility teams to drive data-driven decision-making.

Project & Time Management: Ability to work independently, manage multiple priorities, and consistently meet deadlines while delivering high-quality results.

Who You Are

• Candidates with a bachelor's degree or equivalent work experience in a related field are encouraged to apply. 2-plus years of related experience with an emphasis in data analytics, data science, statistics, finance or related disciplines.
• Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel. Occasionally required to move about the workplace and reach with hands and arms. Requires close vision.
• Able to work a flexible schedule based on department and company needs.

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:

• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice
• Tuition reimbursement

Access the full menu of benefits offerings here.

About Us

This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.

Join us and help write the next chapter in our story - apply today!

This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

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