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Lead Supervisor

High Liner Foods USA
United States, New Hampshire, Portsmouth
Feb 21, 2026
Description

1) Daily Execution



  • Lead startup: confirm staffing, line readiness, materials, and pre-op/QA requirements.
  • Set the plan for the shift: targets, priorities, constraints, and escalation rules.
  • Monitor performance in real time (downtime, labor, yield, waste, safety, quality).
  • Remove roadblocks by coordinating with Maintenance, QA, Warehouse, Scheduling, and Sanitation.
  • Make decisions fast. If it can't be fixed quickly, escalate with facts and options.


2) Build Supervisor Performance (Addressing Real-World Pain Points)



  • Clarify expectations for supervisors and leads: what 'good' looks like each hour, each changeover, each shutdown.
  • Hold supervisors to ownership.
  • Enforce follow-through: every issue has an owner, deadline, and closeout verification.
  • Coach in the moment and document patterns. Use progressive discipline when coaching fails.
  • Train supervisors on the basics: staffing to plan, downtime response, standard work, and communication cadence.


3) Escalation Discipline (No Surprises)



  • Create a clear escalation ladder: what to escalate, to whom, and by when.
  • Require supervisors to escalate early with the 5 essentials: what happened, when, impact, current status, and what help is needed.
  • Drive "stop the bleed" actions first, then root cause and permanent corrective action.
  • End the shift with a clean handoff: unresolved issues, risks, and next actions documented.


4) Safety, Food Safety, and Compliance



  • Enforce PPE, LOTO, machine guarding, and safe behavior standards.
  • Maintain GMP and sanitation standards; correct deviations immediately.
  • Support HACCP-related controls and QA hold/release practices.
  • Ensure allergen controls and housekeeping expectations are met.
  • Support internal inspections, corrective actions, and audit readiness.


5) Continuous Improvement and Problem Solving



  • Lead structured problem solving for repeat downtime, yield loss, waste, and quality issues.
  • Drive standard work and visual controls that reduce variability.
  • Participate in trials, changeovers, and process improvements; ensure changes stick.


6) Communication and Reporting



  • Run quick, consistent shift huddles: targets, constraints, safety/quality messages, and expectations.
  • Maintain accurate production reporting: labor, downtime, yield, waste, and corrective actions.
  • Communicate professionally and directly with all departments; align on priorities.


Required Qualifications



  • 10+ years leadership experience in manufacturing (food preferred) managing hourly and salaried employees, or equivalent.
  • Proven ability to drive performance: labor, downtime, yield, and safety/quality results.
  • Strong communication, delegation, coaching, and accountability skills.
  • Comfortable with data-driven decision-making and production reporting tools.
  • Working knowledge of food safety basics (GMPs; HACCP awareness).


Preferred Qualifications



  • Food manufacturing experience (breading/battering/frying, packaging, or similar high-volume operations).
  • Lean/CI exposure (root cause, standard work, 5S, visual management).
  • Experience developing front-line supervisors and leads.


Working Conditions and Requirements



  • Plant environment: noise, moving machinery, wet/icy conditions, temperature variation, food-grade dust/odors.
  • Allergen exposure: fish/shellfish and other common allergens (wheat, egg, soy, milk, nuts).
  • Safety-sensitive role requiring strict adherence to policies and procedures.


First 90 Day Expectation



  • Establish a consistent shift cadence (startup, hourly checks, escalation, end-of-shift closeout).
  • Standardize expectations for supervisors (what gets checked, reported, and acted on each hour).
  • Implement an escalation ladder and make it real-no more surprises.
  • Identify top 3 repeat performance killers (downtime, waste, yield, staffing) and drive permanent fixes.
  • Develop each supervisor: strengths, gaps, and a clear plan with measurable milestones.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
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