Technical Information Specialist

This position is full-time (40 hours/week) Monday-Friday from 8:00am-5:00pm EST and will be hybrid in Florence, SC.

What You'll Do:

• Processes denials of claims. Processes adjustment claims for both pre-pay and post-pay departments.

• Investigates and analyzes adjustment claim history and denial records.

• Prescreens records for review and maintains accurate records of all claims.

• Communicates with provider community and assists provider service department in responding to inquiries. Generates educational correspondence to providers regarding denials.

• Performs quality control of work processes.

• Assists manager with special projects.

To Qualify for This Position, You'll Need the Following:

• Required Education: Associate's degree

• Degree Equivalency: 2 years of job-related work experience

• Required Work Experience: 1 year of administrative/clerical support.

• Required Skills and Abilities: Working knowledge of word processing software.

• Strong analytical, organizational, and customer service skills.

• Strong verbal and written communication skills.

• Proficiency in spelling, punctuation, and grammar skills.

• Good judgment skills.

• Ability to handle confidential or sensitive information with discretion.

• Required Software and Tools: Microsoft Office.

Our Comprehensive Benefits Package Includes the Following:

We offer our employees great benefits and rewards. You will be eligible to participate in the benefits for the first of the month following 28 days of employment.

• Subsidized health plans, dental and vision coverage

• 401k retirement savings plan with company match

• Life Insurance

• Paid Time Off (PTO)

• On-site cafeterias and fitness centers in major locations

• Education Assistance

• Service Recognition

• National discounts to movies, theaters, zoos, theme parks and more

What We Can Do for You:

We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company.

What To Expect Next:

After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements.

Management will conduct interviews with those candidates who qualify, with prioritization given to those candidates who demonstrate the preferred qualifications.