Payment Support Specialist II

Responsible for effective and timely performance of member account support functions to include electronic funds transfers (EFT), automatic clearing house files (ACH), share draft files, wires funds transfers, returned mail processing and returned checks. Responds to member account related subpoenas. Researches, responds, and resolves inquiries and requests from members and engagement center/department personnel.

EDUCATION/CERTIFICATION:

High School diploma or equivalent.

EXPERIENCE REQUIRED:

Two (2) years of related experience in financial institution to include one (1) year ACH processing.

We're honored to be named Best of the Border in the 2025 Community's Choice Awards!

Thank you, El Paso and Las Cruces - serving this community for 70 years has been our greatest privilege.

Here's to 70 years strong and many more ahead!

FirstLight Federal Credit Union is an Equal Opportunity and Affirmative Action employer. All qualified applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, age, national origin, disability, genetic information, or veteran status.