Home Equity Loan Processor

Is it surprising to hear that a financial institution of 1.5 million members and over $30 billion in managed assets say that success comes from focusing on people, not profits?

Our "people helping people" philosophy has guided us since 1935, driving our deep commitment to serving our members, communities, and each other. When you join our team, you become part of a purpose-driven organization where your work makes a real difference.

While we're proud of our history, we're even more excited about our future. With business and technology transformation on the horizon, there's never been a better time to be part of BECU.

PAY RANGE

BENEFITS - because people helping peoplestarts with supporting you

• 401(k) Company Match (up to 3%)

• 4% annual contribution to your 401(k) by BECU

• Medical, Dental and Vision (family contributions as well)

• PTO Program + Exchange Program

• Tuition Reimbursement Program

• BECU Cares volunteer time off + donation match

As a Home Equity Loan Processor I, you'll play a crucial role in empowering BECU members to move forward confidently with their financial goals. You'll take ownership of the loan journey from the moment an application arrives through the closing process, using your expertise to ensure accuracy, clarity, and a smooth experience every step of the way.

You'll work independently while staying connected with branch partners, underwriters, and members - solving challenges, navigating documentation, and making informed decisions that keep everything on track. Your proactive communication, sound judgment, and attention to detail will help members feel supported and valued throughout the lending experience.

Please Note: This role requires PST hours.

* Review and evaluate loan documents - including title searches, appraisals, income verification, and insurance - ensuring collateral and credit criteria are met.

* Confirm application completeness, validate accurate scoring in the Loan Origination System (LOS), and check calculations before loans move to closing.

* Prepare and finalize accurate closing packages for the loans within your pipeline.

* Clear underwriting conditions, gather required documentation, and ensure all steps meet regulatory and internal compliance expectations.

* Partner with members, branch teams, and underwriters to keep the loan approval process moving smoothly and on time.

* Order, track, and manage title and appraisal documentation, resolving issues directly with vendors when needed.

* Investigate collateral concerns and resolve complex title matters - such as lien releases, deceased owner documentation, divorce/separation deeds, judgment resolution, and subordination guidance - using county systems and archival resources.

* Communicate clearly with members and escrow partners to collect required items, provide updates, explain decisions, negotiate terms, and schedule signing appointments.

* Deliver exceptional service by answering questions, addressing concerns quickly, and offering alternative loan solutions when appropriate.

* Maintain strong knowledge of home equity pricing structures and ensure all work aligns with lending guidelines.

* Support team and business needs through other assigned duties.

This isn't just about ticking off tasks on a list. It's about making a significant, positive change in BECU's journey, where your contributions are valued, and your growth is continually fostered.

* A meaningful mission: You'll directly impact members' financial wellbeing and help them achieve their goals.
* Autonomy with support: Enjoy independence in your daily work while collaborating with a team that has your back.
* Skill expansion: Strengthen your lending, compliance, and titlerelated expertise across complex real estate scenarios.
* A culture of care: Join an organization that values people first - members and employees alike.
* Growth pathways: Build a foundation that can lead to future opportunities in lending, underwriting, operations, and beyond.
* Purposedriven work: Know that what you do each day genuinely matters to members and the credit union community.
* Technologyenabled processes: Work within modern systems that help you deliver an efficient, streamlined experience.
* Relationshipfocused impact: Develop strong connections with members, branches, and partners while helping loans move confidently to the finish line.

* Typically requires an Associate's degree in Business or equivalent work and/or educational experience.
* Typically requires 1 year of experience in Home Equity or Mortgage Lending.
* Comply with Safe Act legislation, which requires annual registration as a Mortgage Loan Originator (MLO).
* PC skills, with the ability to learn new software.
* Math and basic accounting skills.

* Thorough knowledge of general loan policy, real estate lending practices (including state regulations and federal regulatory requirements) and agency requirements regarding consumer lending required.
* Thorough knowledge of all RESPA, HMDA, Fair Lending, ECOA, and HUD rules and regulations required.
* Understanding of title documentation and county recording systems.
* Communication and customer service skills.
* Ability to work independently and manage multiple priorities.
* Detail-oriented with strong problem-solving abilities.

Ready to make an indelible impact? Eager to be a part of a collaborative and innovative team where your ideas and contributions don't just fill a role, but fuel the growth and success of BECU?

This is more than a job - it's a chance to elevate your career, skills, and future, all while contributing to the robust technological landscape of BECU.

Embrace the opportunity to grow with us. Apply now, bring your expertise to the table, and let's achieve excellence together at BECU. Your journey of influence, innovation, and impactful contribution starts now.
#BECU #YourGrowth #BECUJourney

BECU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.