Legal Operations Administrator

BrightSpring Health Services

The Legal Department of a national, publicly traded healthcare company seeks a highly organized, analytical, and proactive individual to serve as Legal Operations Administrator. This role supports the operational, administrative, and strategic functions of the Legal Department, with a focus on legal operations administration, contract management, department administration, legal entity management and licensure/enrollment support. The Legal Operations Administrator will play a key role in enhancing the efficiency and effectiveness of the Legal Department by managing processes, systems, reporting, documentation, and cross-functional coordination. The ideal candidate will possess strong communication and organizational skills, demonstrate comfort working with senior leadership, and thrive in a fast-paced, evolving, and highly collaborative environment. A mindset of continuous improvement and lifelong learning is essential, as this role will help drive operational excellence and support the department's ongoing growth and transformation.

Serve as an operational point of contact for the Legal Department, routing internal and external inquiries and ensuring timely follow-up and resolution.
• Maintain and continuously improve Legal Department systems, including SharePoint sites, ensuring information is accurate, secure, organized, and easily retrievable.
• Support the administration and optimization of legal technology tools, tracking usage, identifying process improvements, and assisting with system updates and enhancements.
• Assist in developing, documenting, and maintaining standard operating procedures, workflows, and internal guidance materials to promote consistency and efficiency.
• Support contract lifecycle management processes, including tracking, intake coordination, document routing, and maintaining organized records of agreements.
• Lead certain aspects of subsidiary entity management, such as annual reports and the accuracy of the CSC database.
• Coordinate Legal Department initiatives and activities.
• Coordinate cross-functional requests from business partners, ensuring accurate tracking, documentation, and timely communication with stakeholders.
• Assist with invoice review.
• Draft, edit, and format internal communications, reports, presentations, and other operational materials.
• Assist with special projects, including new business line integration and other strategic departmental priorities.
• Develop a working knowledge of all aspects of licensure / enrollment and develop the skills to support those roles from time to time.
• Promote a culture of continuous improvement, identifying opportunities to streamline processes and enhance operational efficiency.

• Associate's degree preferred
• Minimum three years of office experience required, preferably in a legal setting and at an executive level; prior public company experience is a plus.
• Excellent written and verbal communication skills
• Proficient in use of technology, including Microsoft Office suite, and standard office equipment (copier, scanner, etc.).
• Ability to manage multiple projects and priorities with minimal supervision
• Comfortable interacting with individuals at all levels of the company, including senior leadership
• Ability to maintain confidentiality of sensitive information
• Excellent interpersonal and customer service skills
• Travel up to 10%