Marketplace Manager

The Marketplace Manager is a key growth role within Luxor's ecommerce organization, responsible for driving marketplace channel performance and scaling digital revenue, with a primary emphasis on Amazon. This position is designed for someone deeply fluent in marketplace mechanics-analyzing performance signals, understanding platform algorithms, monitoring competitive shifts, and pursuing new opportunities to improve discoverability, conversion, and market share.

The ideal candidate brings deep Amazon expertise (1P and 3P preferred), strong analytical capabilities, and the ability to translate insights into structured, actionable growth strategies. They will uncover opportunities, diagnose performance issues, and build datasupported plans that accelerate Luxor's presence across key online marketplaces.

• Serve as the daytoday growth owner for Amazon (primary), Target, Walmart, and Wayfair within the ecommerce channel portfolio, ensuring each marketplace is optimized for visibility, customer engagement, and revenue.
• Proactively evaluate and identify additional marketplaces or emerging commerce platforms that present incremental revenue opportunities, including building business cases and leading expansion planning.
• Continuously monitor marketplace performance-ranking shifts, algorithmic changes, competitive actions, category trends, and customer behavior-to identify opportunities and risks.
• Conduct comprehensive competitive analysis to spot positive and negative trends, informing action plans designed to coursecorrect performance, seize market share, and uncover competitor gaps.
• Identify burgeoning and adjacent product categories to inform longterm product roadmapping and assortment expansion strategies.
• Improve organic visibility through strategic keyword refinement, backend attribute optimization, variation structure enhancements, A+ content improvements, and bestpractice adoption aligned with Amazon's ranking logic.
• Build datadriven, clearly articulated strategies and tactical roadmaps outlining opportunities, expected outcomes, supporting data, resource requirements, and timeline considerations.
• Oversee marketplace merchandising initiatives including Brand Store updates, category page optimization, crosscatalog linking, seasonal opportunities, and heroproduct programming.
• Maintain catalog health across all marketplaces-fixing suppressions, correcting data structure issues, improving imagery, enhancing PDP content, and ensuring retail readiness.
• Partner with the ECommerce Operations Manager on forecasting inputs, inventory visibility, replenishment planning, and backlog resolution to maintain strong instock rates and minimize lost sales.
• Collaborate with the ECommerce Specialist on execution of content updates, A+ enrichments, and Brand Store enhancements.
• Assist in vendor and agency management, including coordinating deliverables, aligning on marketplace strategy, evaluating partner performance, and ensuring agency output supports Luxor's revenue and optimization goals.
• Work closely with internal teams and agencies to synchronize marketplace growth initiatives with advertising strategies, promotional planning, and broader digital objectives.
• Maintain and improve reporting frameworks, dashboards, documentation, and SOPs to support scalable marketplace management and predictable performance rhythms.

Skills and Abilities Required:

• Deep expertise in Amazon marketplace best practices, including organic ranking factors, content optimization, retail readiness, variation architecture, and conversion drivers.
• Handson experience managing both Amazon 1P and 3P environments, with an understanding of their operational, pricing, and strategic differences.
• Strong analytical capabilities-able to interpret marketplace data, identify rootcause performance issues, and translate insights into clear, actionable recommendations.
• Exceptional competitive awareness: ability to benchmark competitors, identify category shifts, recognize earlystage trends, and discover whitespace opportunities.
• Proven ability to build cohesive growth strategies supported by data, modeling, and clear communication that internal teams can easily understand and implement.
• Highly organized with strong attention to detail; comfortable managing a large SKU mix, multiple projects, and continuous optimization initiatives.
• Excellent communication and crossfunctional collaboration skills across Operations, Marketing, Sales, Product, IT, and agency partners.

Education and Experience Required:

• 3-5 years of direct marketplace management experience, with Amazon expertise required.
• Experience with marketplace analytics tools such as Helium 10, JungleScout, Keepa, or comparable platforms.
• Bachelor's degree in Marketing, Business, ECommerce, Analytics, or a related field preferred.

Specific Knowledge, Licenses, Certifications Required:

• None

Training Requirements:

• None

Physical Demands:

• None

Physical Protective Equipment:

• None

Work Environment:

• Usual office working conditions, occasional business travel to attend conferences, meetings, events or training (less than 5%).