Lock Desk Specialist

***No agencies or 3rd party Recruiters please. Thank you! ***

Who we are:

Cornerstone Home Lending, a division of Cornerstone Capital Bank, is a unique national home lender with a reputation of amazing service, customer satisfaction, employee retention, and happiness. We employ people who are passionately committed to Cornerstone's Mission, Vision & Core Convictions. Our brand is known for on-time closings - a key core conviction of Cornerstone. We have successfully navigated our company through many industry cycles and changes in regulations.

We honor God by using our talents to make a positive difference in the lives of our Team Members, Clients, Shareholders, Communities, and the People who provide services to us.

Who we are looking for:

Cornerstone Home Lending is seeking a Lock Desk Specialist to support our offices in Houston, TX! The Lock Desk Specialist works closely with our loan originators and brokers in regard to locks, relocks, extensions, and providing day-to-day assistance.

Schedule:

• Hours: 9:00am - 6:00pm cst
• Minimum 3 days a week. Monday required.
• Possible 4^th day as needed for projects.

Key Responsibilities:

• Lock Loans under Builder Forward commitments
• Responds to phone and email requests from production staff, to correct and update loan terms
• Stays abreast on guidelines & procedures for Builder Forward processes, and follows them diligently
• Demonstrates a high degree of attention to detail with data entry
• Answers phone calls and email messages in a timely manner
• Maintain forward commitment data to balance each commitment
• Assist branches/JV's in maintaining their comments through loan moves and blends.
• Special projects for Forward Admin Team
• Builder Forward Invoice Reconciliation

What you'll need to be successful:

• High school diploma or equivalent required.
• Familiarity with separate loan programs & pricing is a plus
• Previous experience in Lock/Commitment Desk area, preferred
• Ability to perform in a fast paced, high-pressure environment
• Demonstrated judgment and decision-making ability
• Demonstrated ability to interact effectively with branch, regional and corporate personnel
• Excellent PC skills, including word processing and spreadsheets. Ability to learn additional programs as required
• Excellent written and verbal communication skills
• Excellent organizational and time management skills
• Must be available to work all regularly scheduled hours; arriving at scheduled reporting

What to do next:

If Cornerstone sounds like the place for you (and if you have the qualifications, drive, and passion to match), we invite you to become a member of our winning team! And remember, once you're a part of our Cornerstone team, we'll continue to invest in you as a valuable asset to our company. As many of our team members can tell you, there's something special about working at Cornerstone.