Residential Counselor - part time weekends (evening shift or night shift)

Residential Counselor - part time weekends (evening shift or night shift)

Evening shift schedule: Saturdays and Sundays 4PM-12AM; Night shift schedule: Saturdays and Sundays 12AM-8AM

Pay Range $20.59 to $21.21 per hour (night shift is eligible for a $3 per hour shift differential)

Company Overview

Community Teamwork is a private non-profit organization located in Lowell MA. We employee over 600 employees and are a catalyst for social change. We leverage our programs, our partnerships, and our collective voice to foster equity, compassion, and community engagement by creating housing, education, and economic opportunities.

Position Summary

Individual Services Shelter Residential Counselors are responsible for working closely with clients in a congregate emergency residential shelter site, to provide life skills support to individuals who are staying at the shelter. This position also provides oversight of site operations which include enforcing safety measures, program rules, and evening expectations using a trauma informed and client centered approach.

Essential Functions and Responsibilities

• Assist with screening, intake activities and orientation of new clients into the shelter program
• Providing guidance and information to clients regarding the daily activity schedule, house rules and policies
• Oversee security and safety
• Completing housekeeping duties
• Ensuring daily chores are completed
• Provide emergency crisis management to individuals
• Uphold the values of CTI - Equity, Integrity, Compassion

The duties listed above are representative of the work performed. Other related duties may be assigned.

Qualifications

• High School Diploma or equivalent education
• Excellent customer service, organizational, interpersonal, oral and written communication skills
• Excellent crisis management skills
• Proficient computer skills required in basic computer software and data collection
• Good attention to detail

Preferred Qualifications

• Bilingual skills
• 1 year previous experience working with individuals in need of social services (preferably low income individuals)

Benefit Information

At Community Teamwork, our employees enjoy best-in-class benefits to support their physical, financial and emotional wellness. We offer:

• Paid Sick Leave
• 5% employer contribution to your 401K retirement account after 6 months of employment
• Great coworkers and a great mission with an outstanding Community Action offering a chance to help make a real difference in the lives of those we serve

Equal Opportunity Employer - Vets/Disabled

This is an exciting opportunity to become an integral member of an innovative team in an organization committed to excellence.