IT Business Analyst Intern

C1: 1 Contact, 1 Connection, 1 Choice

C1 is the foremost, single-source provider of advanced communications and data technology for business. That means if it's digital, we connect our customers to it -- from phone systems and hardware to computer networks, application development, managed solutions and more. And we're 100% passionate with designing, implementing, managing and supporting our customers' every need from end to end, so that they can focus on what they do best.

So, when it comes to joining a team of IT and communications technology pros who are empowered to do what they do best, your best choice -- your #1 choice -- is C1.

Summary

The Business Analyst Intern is an entry level position with a defined growth path within C1. This role provides an opportunity to learn business development skills, techniques and processes. The Business Analyst will assist with process improvements. The main responsibility will involve gathering data and compiling it into documentation. This internship offers a dynamic summer program where you will collaborate with teams across C1 to contribute to Operations initiatives.

#LI-JM1

Essential Functions and Role Elements

Collaborates and works with project sponsors and Operations stakeholders to gather process details and workflows
• Assist the Operations team in day-to-day tasks spanning various activities throughout the organization, emphasizing process enhancement, data and business analysis, corporate initiatives, and documentation
• Acquire proficiency in navigating C1's intranet; editing and indexing techniques to update the Operations intranet page effectively
• Gather, interpret, and analyze extensive datasets and databases to derive insights
• Learn and demonstrate proficiency in utilizing internal software systems
• Cultivate a culture that champions continuous improvement and embraces positive change in alignment with C1's mission and vision, furthering its tradition of excellence
• Actively participate in departmental and team meetings
• Fulfill additional responsibilities or duties as reasonably assigned by C1 to contribute to the operational and financial success of the Company
• Understand data analytics and work flow processes associated to product renewals and managed services

• Required Qualifications

  • Ability to communicate clearly in positive and negative situations; listen and get clarification; respond well to questions; demonstrate strong written communication skills
  • Ability to exhibit confidence in self and to others; inspire and motivate others to perform to a high standard
  • Understands the interpersonal and cultural dynamics that influence the change process
  • Strong people skills to build relationships
  • Knowledge of MS Office Suite (Word, Excel, PowerPoint, OneNote)
  • Ability to translate technical ideas into simple, easy-to-understand content
  • Ability to work independently, cross-functionally, and on multiple initiatives at the same time while driving results
  • Ability to work in a fast-paced environment and learn quickly
  • Exceptional written communication and grammar

  Desired/Preferred Qualifications

  • Pursuing a bachelor's degree in data analytics, business, or related field of study at an accredited college/university
  • Must have a minimum cumulative 3.0 GPA

C1 BENEFITS

* 401(k) Plan (35% employer match per dollar up to 10% employee contribution)

* Medical Coverage (3 platforms: UnitedHealthcare, Reference Based Pricing includes member advocacy; and Kaiser)

* RX Home Delivery

* HSA with Employer Contribution
* In-vitro Fertility (treatment coverage)
* Dental
* Vision (2 plans: 12-month and 24-month frames allowance)
* FSA Plans (Healthcare, Dependent Care and Limited Purpose)
* Pre-tax Commuter Plans
* Employer-paid Life Insurance
* Employer-paid Short + Term Disability
* Long Term Disability (2 plans: Employer-paid or optional Self-paid)

* Paid Parental Leave (4 weeks at 100%)
* Employee Assistance Plan
* Voluntary Life Insurance for team member, spouse and child

* Voluntary Accidental Death for team member and spouse
* Legal/ID Theft Plans
* TeleHealth
* Wellness via Omada Health (healthy living solution)
* Travel Assistance
* Business Travel Accident Coverage

* Medical for foreign travel coverage

* Employer-paid Pet Telehealth
* Accident Insurance
* Critical Illness Insurance
* Hospital Indemnity Insurance
* Volunteer Time Off

* 10 Holidays

* Summer Sizzle

* On Demand Pay (Daily Pay)

Work Environment
Ability to handle multiple priorities and demands in a fast-paced environment. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.

Physical Environment
Physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

Other Duties/Changes
This job description is not designed to cover or contain a comprehensive listing of all duties, responsibilities or activities that are required of a team member for this job. Duties, responsibilities and activities may change at any time with or without notice. At any point in time, the essential functions and primary duties associated with this position will be the principal, major or most important duties, responsibilities and activities that the employee is expected to perform as determined and directed by C1.

EEO Statement
C1 provides equal employment opportunities (EEO) to all team members and applicants for employment opportunities. All qualified applicants will receive consideration for employment, and all team members will be treated with respect to their employment, without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status. For further details, please view the EEO Policy Statement (EEO Policy Statement) and/or the current version of the workplace poster (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf; https://www.eeoc.gov/poster)

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