Security Officer - Visitor Check-In Desk

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Visitor Check-In Desk in Boston, MA, you will serve and safeguard clients in a range of industries such as Healthcare, and more. As a Front Desk Officer in a healthcare location, you will welcome staff and visitors, manage access control, verify credentials, and document activity while serving as a visible presence that helps to deter security-related incidents. You will support a caring environment through calm communication, quick issue escalation, and professional customer service. At Allied Universal, you will bring agility and reliability to every shift, collaborate through teamwork, and always act with integrity.

Position Type: Full Time

Pay Rate: $24.00 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service at the front desk by following security-related procedures, site-specific policies, and/or emergency response activities appropriate to a healthcare location.
• Monitor lobby activity and access points, help to deter unauthorized entry, and verify identification, appointments, and/or visitor authorization in accordance with site protocols.
• Operate the visitor management process, including issuing visitor credentials, maintaining sign-in logs, and coordinating with internal staff for escorts and access approvals.
• Respond to incidents and critical situations in a calm, problem-solving manner, documenting events and notifying site leadership and/or emergency services as required.
• Answer phones and route calls, assist with directions and general inquiries, and communicate security-related concerns to the appropriate contacts in a timely manner.

Minimum Requirements:

• Have at least 1+ years of security experience.
• Client requires proof of high school diploma and/or GED.
• Be 21+ years of age.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.