New 
Student Services Specialist Sr (Student Life)
 Maricopa Community College district | |
life insurance, paid time off, sick time, long term disability, tuition reimbursement, 403(b)
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 United States, Arizona, Phoenix | |
 Feb 19, 2026 | |
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Student Services Specialist Sr (Student Life) Job ID: 322389 Location: Phoenix College Full/Part Time: Full Time Regular/Temporary: Regular Salary Range $20.61 - $26.80/hourly, DOE Grade 111 Work Schedule Monday - Friday, a schedule between 8am - 6pm; some evenings and weekends may be required Summer Hours: Monday - Thursday, 7am-6pm Work Calendar 12 Months Maricopa Summary 10 Colleges. Unlimited Opportunities. The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision- creating excellence in education for a better world. We focus on people-not profits. With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. Discover how we're changing college. We don't just support our community-we help build it. We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County. Learn about our economic impact. We believe our employees are our most valuable asset. Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix. Join us in making a real difference in the lives of over 140,000 college students each year. Campus Statement Situated in central Phoenix, Arizona, Phoenix College (PC) welcomed its inaugural class of students on September 13, 1920. A comprehensive community college with over 17,000 students and more than 150 degree and certificate programs, including two bachelor's degrees, Phoenix College embraces a student-centered approach to ensure quality teaching and learning. PC is a designated Hispanic Serving Institution (HSI) and is nationally recognized with the Seal of Excelencia. In 2025, PC was named as one of the top 16 community colleges in the nation as a Most Promising Place to Work by the National Institute for Staff and Organizational Development (NISOD). Join our top-tier faculty and staff as we innovate and lead in higher education. Benefits Maricopa County Community College District (MCCCD) is committed to providing a competitive and comprehensive benefits program that supports our employees' and their families' health and well-being. Therefore, the MCCCD benefits support every stage of life and are designed to meet the diverse needs of our community. Explore the wide range of benefits and perks available to eligible employees at MCCCD: Affordable and Comprehensive Benefits Package:
Employee Health & Wellness Programs:
Job Summary Join Phoenix College in advancing our Learning College philosophy by serving as a key leader within the Office of Student Life & Leadership. The Student Services Specialist Sr. provides essential program coordination and technical expertise to drive campus-wide initiatives that inspire student engagement, cultivate leadership development, and promote a welcoming and student-centered campus culture. Reporting to the Manager of Student Life and Leadership, this position plays a vital role in overseeing the daily operations of the Student Union, streamlining office workflows, and training and supervising front desk staff to ensure exceptional service. As a primary liaison connecting student organizations, faculty, and community partners, this role helps bring innovative programs and collaborative opportunities to life, creating meaningful student experiences. Essential Functions 40% - Student Union Operations, Supervision, & Training: Provide day-to-day operational oversight of the Student Union, including supervision of Student Union front desk staff and student employees. Develop, implement, and assess comprehensive training programs focused on customer service, fair and accessible engagement, safety protocols, and institutional procedures. Coordinate front desk coverage, establish service standards, and ensure a welcoming, well-managed environment for students, staff, and visitors. Oversee facility usage, space reservations, and operational readiness of the Student Union in collaboration with campus partners. Provide ongoing leadership, coaching, and performance feedback to front desk staff to support student engagement, retention, and success goals. 35% - Program Coordination & Student Leadership Development: Lead the planning, implementation, and evaluation of large-scale campus and district-wide initiatives, including PC United (Student Government), leadership development programs (e.g., Catalyst, LeaderShape), and student clubs and organizations. Collaborate with college administration, faculty, staff, and external vendors to design and deliver inclusive, culturally relevant programming that supports student learning, civic engagement, and leadership Development. 20% - Student Advisement & Support: Provide high-level advising, guidance, and referrals to students involved in clubs, organizations, and leadership programs. Serve as a subject matter expert on Maricopa Community Colleges District (MCCCD) policies and procedures, including travel, budget, purchasing, and student conduct, ensuring compliance and risk management across student-led activities. 5% - Operations, Assessment, & Data Management: Maintain and manage departmental databases, reports, and tracking systems related to student engagement, facility usage, and program effectiveness. Coordinate office workflows, support assessment efforts, and ensure accurate documentation and record-keeping to inform continuous improvement and strategic decision-making; other duties as assigned Minimum Qualifications Associate's Degree from a regionally accredited institution and two (2) years of student services or college teaching experience or experience assisting with educational program development and coordination, student advisement, financial aid, or related student development programs. OR An equivalent combination of the conferred degree and directly related full-time work experience as described above sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation, may be considered Desired Qualifications
Special Working Conditions
ADA AND OTHER REQUIREMENTS Positions in this class typically require: reaching, standing, walking, lifting, typing, grasping, talking, hearing, seeing and repetitive motions. Light Work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects including the human body. Working Conditions: Work is routinely performed in an indoor, office environment. How to Apply Applicants are required to submit a cover letter and resume showing how the applicant meets the minimum and desired qualifications. All minimum requirements must be met at the time of the application. Additional materials will not be accepted after the job posting has closed. Missing materials or incomplete employment history will not be considered. Please ensure your materials clearly provide the following information.
Posting Close Date Apply on or before March 4, 2026 to be considered. EEO, Title IX, & Clery Act Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information. Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance." The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators. The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act. To apply, visit https://jobs.maricopa.edu/psp/MCPAHPRD/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1000&JobOpeningId=322389&PostingSeq=1 jeid-fc4200f9dc68444eb64199a5c9d76cef | |