Security Officer - Control Room Dispatcher

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Control Room Dispatcher in Ashburn, VA, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. As a Dispatch Officer at a leading financial institution location, you will coordinate security-related resources, monitor alarms and cameras, manage access control and badge activity, and keep clear communication flowing during routine operations and urgent situations. You will document events, support on-site teams, and provide customer-focused assistance to employees and visitors. At Allied Universal, you will thrive in an agile, reliable, innovative culture that puts people first through teamwork and integrity.

Position Type: Full Time

Pay Rate: $29.00 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to clients at a financial institution location by following established security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Operate the dispatch function by monitoring alarms, access control alerts, and/or CCTV feeds, prioritizing calls for service, and coordinating response with on-site personnel and local authorities as directed.
• Respond to incidents and critical situations in a calm, problem-solving manner, gathering key details, relaying clear information, and documenting actions taken.
• Maintain accurate dispatch logs and incident reports, including time-stamped events, notifications made, and follow-up actions, in accordance with post orders.
• Conduct regular and random patrols around the business and perimeter when assigned, noting unusual conditions, reporting hazards, and helping to deter unwanted activity.

Minimum Requirements:

• Have 1+ years of law enforcement experience or 2+ years of security supervisor/manager experience or 3+ years of security experience.
• Have a college degree.
• Access control and/or badge experience is preferred.
• Customer service experience is preferred.
• CPR certification is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.