Security Officer - Front Desk Associate

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Front Desk Associate in Los Angeles, CA, you will serve and safeguard clients in a range of industries. As a Front Desk Officer with Allied Universal at a premier residential community, you will welcome residents and guests, manage access control and badges, monitor cameras and alarms, and document security-related activity with clear communication. You will be a visible, professional presence who helps to deter unwanted activity while delivering outstanding service. Join a team that is agile, reliable, and innovative, with a caring culture built on teamwork and integrity.

Position Type: Full Time

Pay Rate: $20.00 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to residents, guests, and vendors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at a residential community front desk.
• Control access at the front desk by verifying identification, managing visitor registration, issuing credentials as directed, and directing authorized persons to the appropriate location.
• Monitor alarm panels, cameras, intercoms, and building communication systems, and report unusual activity or maintenance concerns to the appropriate contacts.
• Respond to incidents and critical situations in a calm, problem-solving manner, including de-escalation, contacting on-site management and/or emergency services, and documenting actions taken.
• Complete detailed reports and front desk logs, including incident reports, visitor activity, deliveries, and shift turnover information, in accordance with Allied Universal requirements.

Minimum Requirements:

• Security Experience - 6+ Months is required.
• Access Control/Badge Experience is preferred.
• Customer Service Experience is preferred.
• Comfortable Using Computer or Tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.