Security Officer - Front Office Desk

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Front Office Desk in Mc Lean, VA, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As a Front Desk Officer in a retail location, you will welcome guests, manage visitor check-in, support access control and badge processes, and monitor entry points and cameras for security-related concerns. Your professional presence and clear communication can help to deter incidents while delivering a positive experience for employees and shoppers. At Allied Universal, you will bring agility and reliability to a caring, people-first team that works together with integrity.

Position Type: Full Time

Pay Rate: $21.00 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to guests and staff at a retail location by carrying out security-related procedures, site-specific policies, and/or emergency response activities as appropriate.
• Staff the front desk in a professional manner, greeting visitors, verifying identification as required, issuing visitor credentials, and maintaining sign-in and sign-out records.
• Monitor lobby activity and public areas near the entrance for unusual behavior, escalating concerns and/or policy violations to site leadership and Allied Universal management.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, documenting actions taken and notifying appropriate personnel.
• Support retail loss prevention and operational needs by controlling access to non-public areas, coordinating with store associates, and providing clear directions and information to visitors.

Minimum Requirements:

• Access Control/Badge Experience is preferred.
• Comfortable Using Computer or Tablet is preferred.
• Customer Service Experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.