Insurance Consumer Protection Intern - College

Are you a motivated and enthusiastic college student interested in learning the intricacies of insurance principles, practices, and laws? The Insurance Department is excited to welcome an ambitious Insurance Consumer Protection Intern to the Bureau of Managed Care team. This internship allows you to enhance your professional skill set by learning and participating in activities and programs within our Consumer Complaint Services. Apply now to build upon the skills that can jumpstart your career in public service and consumer advocacy!

As an Insurance Consumer Protection Intern, you will actively participate in on-the-job training assignments to learn about the various functions of the Pennsylvania Insurance Department. These assignments will be focused on the consumer protection functions of consumer services. You will have the opportunity to learn and develop an understanding of insurance principles, practices, and laws, as well as assist in the review and investigation of consumer complaints. Lastly, you will learn how to conduct research in order to effectively answer inquiries from the general public and licensees regarding various insurance regulations, statutes, adjudications, and industry trends.

Join us to gain hands-on experience safeguarding consumers' rights, investigating real-world issues, and helping ensure fair and transparent insurance practices!

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Internship, anticipated start date of June 2026
• Parking is provided
• Work hours will be flexible within 7:30 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch, to align with the supervisor and unit.
• Telework: You may have the opportunity to work from home (telework) part-time. You will be required to report in-office one day per week. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS
Internship Requirements:

• Current full-time enrollment in an undergraduate or graduate degree program (Spring of 2026 graduates may also be considered for this program.)
• Good academic standing (2.0 GPA or higher)

Additional Requirements:

• You must be able to perform essential job functions.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

• Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.